Top Quotes on Excellence for Educators

In a previous post, I discussed some possible distinctions between excellence and success, and why schools should aim for excellence. When success is defined only by the end results, it doesn't honor the process and how not all aspects of our "success" are within our control.

I think about the Olympic athletes who will compete in Rio in just a couple of weeks. Not all of them will be successful as competitors there. In fact, someone is going to finish last in every single event.

But clearly, these are excellent athletes. At least I can't imagine any of these elite athletes not demonstrating courage, heart, determination, hard work, and discipline. One would expect every Olympic athlete must exhibit these qualities just to make it to the games. These are qualities that embody excellence.

But in spite of their excellence, not all of these athletes will experience the same level of success. The same is true of teaching and schools. Sometimes, we do our best work in situations that may not appear to result in outward success.

Below are a few quotes that capture the spirit of excellence I am seeking to describe. For students, educators, and schools, a new school year is filled with possibilities. However, we can't always control our level of success. But we can control our level of excellence.

"Excellence in education is when we do everything we can to make sure they become everything they can." 
–Carol Ann Tomlinson

"Excellence is not an accomplishment. It is a spirit, a never-ending process." 

– Lawrence M. Miller


"Strive for excellence, not perfection." 
– H. Jackson Brown, Jr.


"We are what we repeatedly do. Excellence, therefore, is not an act but a habit." 
– Aristotle

"We should not judge people by their peak of excellence; but by how far they have traveled from the point where they started.' 

– Henry Ward Beecher


"Excellence is to do an common thing in an uncommon way." 
– Booker T. Washington


"Strive not to be a success but rather to be of value." 
– Albert Einstein


“If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude.” 
– Colin Powell

"The secret of living a life of excellence is merely a matter of thinking thoughts of excellence. Really, it's a matter of programming our minds with the kind of information that will set us free."
– Charles R. Swindoll


"Mediocrity always attacks excellence."
– Michael Beckwith


Question: How will you demonstrate excellence as an educator? How will inspire your students to strive for excellence? I want to hear from you. Leave a comment below or respond on or .

Does Your Classroom Offer Cash-Back Rebates?

Grading as a Kind of Manipulation

Earlier this summer I did something I vowed never to do again. I fell for a deal with a cash-back rebate. You know, the kind where you follow a complicated set of instructions and then mail-in all the required papers and hope it pays off. If you're lucky, you'll get your rebate check back in the mail in a few weeks.

I'm not sure why I fell for this again. I guess I thought the deal was just too good to pass up. After the rebate, the synthetic motor oil was going to be a great buy. And I didn't even need it right away. I had just changed the oil in the vehicle I planned to use it in.

But in spite of my best intentions, I failed to ever claim my rebate. I kept the receipt. I had the bar-code and the rebate form. I was good to go. But then I got distracted. I forgot about the rebate for awhile. And when I thought to finish the process, I couldn't find the receipt anymore. Game over.

Now I am just a resentful consumer. I'm irritated with myself for breaking my promise to never try for these offers. And, I'm irritated with the brand for manipulating me with a rebate offer they know many customers won't complete. They count on it. They are manipulating customers to buy knowing many consumers won't ever complete the rebate process successfully.

But it's so frustrating, and it's not customer-focused. If they really wanted to give me a great deal, they'd just give me the $10 off, without all the hoops. They don't actually want me to be successful. They want me to fail.

You've probably been frustrated by a rebate offer too. I think most people have. But not getting my $10 bucks is not the end of the world. But when similar tactics are used in the classroom, it undermines the foundation of learning.

The Problem With Points and Grades

In schools, the currency is not dollars and cents, it's points. And for a student, the more points you earn the better grade you get in the class. Students start learning this at a very young age, as soon as grades matter to them and their parents.

The points themselves are not the problem. The problem is how the points are used. Students learn to see the points as part of a transactional system, the game of school. The goal is to earn points. We have used the system to the extent that many students have forgotten how to learn just for the sake of learning. The first question students ask in many classrooms after an assignment is given is, "How many points is this worth?"

Clearly, classrooms and schools aren't offering cash-back rebates, although I'm guessing students might say it was great if we did! But when we further a grading system that is transactional, in essence, we are using sticks and carrots to manipulate behaviors and results. It's very similar to what companies do when they use rebates.

Just like the rebate is used to manipulate, points can be used to manipulate, too. Teachers have used the power of points for all sorts of reasons. To get students to participate, to show up on time, to choose right answers, and even to bring boxes of Kleenex.

Students are even sorted and ranked according to how well they play the game and earn points. I'm not a fan of sorting or ranking when it comes to learning. But this is especially concerning since earning points is often more about compliance and selecting right answers than showing good thinking or solving problems creatively.

In the current system, teachers even communicate the importance of an assignment by how many points it's worth. "The test tomorrow is worth 100 points so you better study tonight."

It's well-intentioned manipulation. And when used on rare occasions it might be helpful. Teachers are always trying to influence student behaviors and decisions. And for good reason. We will do just about anything to motivate students to learn. But as soon as sticks and carrots become routine in the classroom, students come to expect them all the time.

Point Chasing Never Empowers Students As Learners

The problem with transactional systems is they only change behavior for a moment. They never last. In fact, they work against most some of the most valuable things we want students to gain from school. They rob empowerment. They steal intrinsic motivation. And they even undermine relationships. 

Some students get so frustrated with the points game, they just quit caring. They refuse to play along and choose not to care about how the teacher or the school 'grades' them. And it's not just the kids who are 'at-risk' or 'underprivileged' who tend to reject this system. Often some of the most intelligent and creative students see through this artificial construct and pull back from learning in school.

Some of these same students have passions outside of school they pursue as self-motivated learners. They pour themselves into hobbies, interests, and causes. They will read online for hours, they will create art or practice an instrument, or they will share ideas on message boards or through social media on all types of important topics.

We do our students a disservice when we don't empower them as learners at school too. If students leave school less excited about learning than when they entered, we have failed them.

Learning Isn't About Transactions Between Students and Teachers

We don't have to use transactional systems in classrooms and schools.

Some companies choose not to use rebates. They let their product or service stand on its own merits. They communicate the value of their products with a compelling message of why they are helpful and beneficial to us. And because we believe in their product, we are willing to pay full price.

Likewise, classrooms and schools offer something extremely valuable to their end-users. What could be more valuable or more helpful than learning, for the sake of learning? But we have to remind our students of the wonder and awe of learning. We have to package it in ways that are interesting and attractive. This is especially true when they have come to view learning as part of a system of compliance to ultimately earn a grade.

Cash back rebates don't build loyalty with consumers, whether they ultimately receive the rebate or not. And a school culture driven by points and grades won't build loyalty with students either. It won't transform students into self-motivated learners. Only empowerment and authentic learning experiences will do that.

Question: How do you empower your students and avoid the compliance-driven classroom? I want to hear from you. Leave a comment below or respond on or . 

7 Questions To Guide Decisions Of School Leaders

"I am not a product of my circumstances. I am a product of my decisions." -Stephen Covey

Making good decisions is important for all us. Whether we are working with students, with parents, or even with colleagues, our decisions ultimately define our success. And the key to better decisions is better thinking. We must never make a key decision in haste. Instead, we should consider the problem from everyone's perspective, collect advice, and ask ourselves the questions that will help us make the wise choice.

Our decisions can have a big impact on the school, learning, and ultimately our students. So it's very important to make the best decision possible. Of course, I often make decisions and then come to realize later that with different information or a different perspective, I might have acted differently in the situation. When we make decisions we are doing the best we can with the information we have at the time.

That's why it's so important to ask tough questions to make sure the decision is the best one possible with the available knowledge. I want to think through my decisions and test my thinking with questions that help me clarify my values and ensure that I'm acting in a way that is congruent with my beliefs. I want my actions to line up with what I believe and what I profess to others.

These seven questions have helped me make better decisions. I'm sure there are others you could add to the list as well, but these are the ones that I keep going back to.

1. How can I help you? 

This first question is the essence of servant leadership, the leadership approach that recognizes leadership is service and turns the old paradigm of leadership on its ear. Leadership is not about power over others, or being in charge. Instead, it is about helping followers be successful. It's about helping others reach their goals. Robert Greenleaf coined the term servant leadership, and he described it as a type of leadership that strives to help followers be healthier, wiser, freer, and better able to be leaders themselves. Leadership does not just create followers who are dependent on the leader, but it creates new leaders who are able to extend their influence and become change agents.

So as I make decisions, I must always remember this question, "How can I help you?" This question begins with empathy, the ability to see things from another person's viewpoint in a caring way. Sometimes I need to speak the words aloud and offer to help. Other times my actions and attitudes may demonstrate this mindset even if the words go unspoken. But my goal as a leader must always be to help those around me be the best they can be. If someone in my school needs anything I can help provide to be successful, my job as a leader is to try to move mountains to get it done.

"The secret to success is good leadership. And good leadership is about making the lives of your team members better." -Tony Dungy.

2. Is this good enough for my own child? Would I want this for my own child? 

As a parent I will do just about anything to support the success of one of my kids. I want them to have the best opportunities possible. I want them to have the best teachers, and I want them to have experiences in school that cultivate a love of learning and lead them to find who they are as people and as learners.

As I consider situations in my school against this high standard, there are times when I realize we're not quite there yet. There are things that need to improve to best meet the needs of students. I guess there will always be areas to improve, but I don't find this discouraging. Instead, I find it exciting to know that we can create better opportunities and continue to grow so that every student finds optimal success.

I will share that this question has helped me to find clarity on tough decisions in the past. When there are times the task may seem too big or the obstacles insurmountable, asking this question has helped me stay focused. I've also used it with others in my school to help frame a situation on a personal level. Parents don't want excuses about why something can't be done, they want heroic action that overcomes any hindrances and ensures that their student is receiving the best.

3. Will this decision preserve or attack the dignity of a child? 

Our words are very powerful and can do great good or great harm. By considering this question, it helps me focus on the humanity of a child in each situation. We must always strive to build up and not tear down. We must treat others with dignity and respect. As Todd Whitaker writes, great teachers and principals treat every student like they are good. We must presume positive intentions and come alongside students to help them succeed. 

There is never a place in a positive school for cutting sarcasm, public humiliation, or harsh treatment of a student. Even the best teacher will occasionally make a mistake in how they treat a student, but we should work quickly to restore any break in the relationship. When everyone in a school makes decisions that consistently preserve dignity and respect, the culture will be one of mutual cooperation and shared success. I explored this topic in greater depth in a previous post.

4. As I make this decision, what am I ultimately hoping to achieve? 

Part of effective decision-making is the ability understand how decisions are going to impact the goals of the individual or organization. I may be justified and have good reasoning for a decision, but if it is going to ultimately hinder the mission of our team, maybe I need to reconsider my decision. There is great finesse and wisdom in knowing how to help others be successful. Sometimes it means overlooking things that might be personal pet-peeves of the leader.

As we make decisions, we should always consider the purpose of the decision and if a particular action will lead to the purpose being accomplished. We should also consider if the decision will do any harm beyond the main purpose. Many schools have implemented policies to try to fix a specific problem, but have unwittingly harmed culture or created distrust. You must consider if the purpose is large enough or is there a higher purpose that might be jeopardized in this decision? Effective leaders see the big-picture.

5. How does this decision impact learning in our school? 

Some decisions or situations may not affect learning greatly or at all. If this is the case, why make these decisions important in your school? We spent too long trying to solve the issue of whether students should be allowed to wear hats in our building or not. Ultimately, most everyone agreed it really didn't affect learning so why make an issue of it. Other decisions, however, greatly impact learning. We need to have tough discussions about our schedule, course offerings, assignments, and grading. Are we making decisions based on what's best for learning or what's convenient for adults?

I would add one other part to this question. Does the decision have the potential to transform learning in this classroom or school? I think we spend too much time trying to incrementally improve the same stuff we've always been doing. We should all be thinking about how we can do things that could be a complete game-changer for our students. We need to think big!

6. If you had no fear, what would you do? 

Sometimes change can be frightening even if we truly believe change is necessary. Fear causes us to hesitate, to think small, and to avoid difficult conversations. We are all governed by fear to one degree or another, but nothing great was ever accomplished without risk and a possibility of failure. We must practice taking risks in small ways and build confidence in our risk-taking to reach for our really big dreams. If a decision is good for students and will improve learning, what are you waiting for? If you had no fear, what would you do?

7. In any situation, how will the best people respond to this decision? 

There will almost always be critics of any significant or meaningful decision. We cannot please everyone. What's right is not always popular and what's popular is not always right. But in any situation, we should consider what the best people will think. If my very best teachers will not support a decision, then perhaps I need to consider why I feel this is the best decision in the first place. If the best teachers are unable to support a decision, then maybe I need to go back to #4. What exactly do I hope to achieve if even the best people in the building are not on board? Conversely, how often do we delay or lower our expectations because of the worst people in the building (students or teachers)? We shouldn't aim lower or expect less because a few people seem to find a problem for every solution. If the best people are supportive, then even in the face of some criticism, a school can successfully move forward.

Question: What other questions would you include to guide effective leadership decisions? I want to hear from you. Leave a comment below or respond on or .

This is an update from a previous post published here in April 2014.