How To Have Killer Meetings That Get Results

I recently read Death by Meeting by Patrick Lencioni. This book is a must read for any leader who wants to improve the quality of meetings in his or her organization. Every team could benefit from the insights shared in this leadership fable. 

The problem with meetings is that they are often boring, and they don't usually get the desired results. There are a couple of reasons this happens. I'd like to share some of what I learned from Lencioni's book and encourage you to read it if you would like to have killer meetings instead of death by meetings.

Two Problems With Meetings

Major Problem #1 is Lack of Conflict. But not the bad kind of conflict. NOT personal conflict. It’s the kind we have in the plot of a movie or novel. There is a problem to be solved. It drives the meeting forward in a narrative fashion. There is a story. There will be conflict between the ‘characters’ in the meeting, but we want it to be constructive conflict around important issues directly related to the problem. Conflict will result in better decisions. There will be ideological differences. Leaders have to help to create some of the urgency needed for a plot to be interesting. If meetings lack conflict, they are boring. And they basically result in people ‘hanging out’ together instead of solving problems together. Lencioni suggests three ideas leaders can use to help get meaningful dialogue started.

Hook Example - “We have a real problem with apathy. 50% of our students failed at least one class last year. We are all dealing with bored, disengaged students. We don’t want to see students coast through school and pay the price later. We aim for excellence here, and we aren’t getting excellence out of all our students.”

Mining for Conflict - Confront issues that need to be addressed. Don’t avoid them.

Real-time Permission - Let others know the conflict is good. “I’m glad we are having this discussion, even though it may be a little uncomfortable and force us to rethink our work.”

Major Problem #2 is Lack of Contextual Structure. When different types/purposes for the meeting are all lumped together in “meeting stew” with no distinction, the meeting goes all over the place. People talk to fill up the time but not toward a goal or purpose. The dialogue isn’t leading to a decision.

Lencioni presents several types of meetings, but I found two of these to be particularly useful in our school setting.

Type #1 Tactical Meetings - Issues of immediate concern. Most routine meetings should be tactical. They are very structured and includes the following elements:

Lightning Round - A quick, around-the-table reporting session in which everyone indicates two or three priorities for the week. It should take each team member no more than one minute to quickly describe what is on their respective plates. It sets the tone for the meeting.

Progress Review - Reporting of critical information or metrics. What are the key areas of progress either ongoing or established at the previous meeting? Limit metrics to just 2 or 3. Limit discussion of underlying issues here.

Real-time agenda - Once the lightning round and progress review are complete, the agenda is set by what everyone is working on and how the group is performing against its goals, not based on the leader’s best guess 48 hours before the meeting. There must be disciplined spontaneity here. What are the next steps? “Should we develop a more effective question for the common assessment?” “What are we going to do this week about the increasing Ds and Fs in our classes?” Stay focused on tactical issues that must be addressed to ensure short-term objectives are not jeopardized. Any obstacles to tactical issues must be removed.

Possible Obstacles: 1. Temptation to set an agenda. 2. Spending too much time on the lightning round. 3. Discussion about long-term strategic issues. Team member will raise strategic issues that will take the focus off the short-term topics (aka - doing real work together). There is a different meeting for the strategic issues. Any strategic issues brought up are added to the list of topics for the next type of meeting.

Type #2 The Monthly Strategic - The most important and most fun type of meeting. The team debates, analyzes, and decides critical issues that will affect the school/team in fundamental ways. The hardest thing will be having enough time. Issues will have to be limited to only the most important. In this type of meeting, members need to know in advance what will be discussed. Members must come prepared. Decisions must be made with good information, data, research, etc. Decisions are not made on anecdotal information alone. This meeting decides the team’s larger strategic plan and where the team is headed next. Again, fear of conflict can cause these meetings to be ineffective.

Closing

Meetings don’t have to be a waste of time. They can actually save time, because our results are better when our meetings are better. We can be proactive. Alignment saves time because we pull together instead of pulling in a multitude of directions.

A few other notes…

The meeting should always focus on the people in the room. What are we (these people) going to do about the problem? If there is a need to partner with others in addressing the problem, invite them to the next meeting.

Meetings generate energy when…

1. Teams brag about wins
2. Relationships are strengthened
3. The path forward is clear
4. Accountability focuses on the people around the table

Question: What other ideas would you share to have killer meetings? I want to hear from you. Leave a comment below or share your thoughts on or .

Schools Aren't Businesses, and Students Aren't Customers

I've been guilty of looking at business as a metaphor for education many times. I think there are some ways it works okay. We can learn from the business community and certainly need to work closely with business partners. We have some shared interests in good education outcomes. I enjoy reading books from business and a whole variety of areas and applying principles I learn to my work as an educator, where appropriate.

But we have to be very careful with comparing education to the business model. Our mission should be to advance the human condition. Our measure of success as educators is changing lives and creating opportunities. And making our democracy stronger. In business, the bottom line is ultimately measured in dollars and cents. But you can't reduce a child's education to increased profits.

The business metaphor is especially dangerous considering the current political and policy landscape. There are many who would like to privatize education. Better schools, goes the thinking, would result from competition and the marketplace. Capitalism would do it's thing and education would be stronger for it. But that model has proven failed over and again. Learning is not a commodity.

I've also been guilty of referring to students as customers. When I've done this, it is making the point that we should provide good customer service. Our students are the end users of what we do, and we should carefully consider their experience and how school is working for them. 

But this comparison only works to a degree. The relationship between a business and a customer is transactional. The customer doesn't own much responsibility in the relationship. The customer pays for goods or services and expects the business to do the rest. 

But schools need to go beyond treating students like customers. We must make students partners in learning. We are not just delivering learning to students like a product. We must co-create learning with students if it is to be most effective. It requires a degree of pulling together and helping students to contribute to their own learning. 

Metaphors are generally helpful to try to understand the world in deeper and more meaningful ways. But as educators, we have to be careful about comparing what we do to what businesses do. Can we learn from business? Yes! But should schools entirely operate as a business model? I think not.

Question: What are your thoughts on schools as businesses? And students as customers? I want to hear from you. Leave a comment below or respond on or .

3 Classroom Tips for Stronger Digital Learning

More and more classrooms are gaining access to digital technology. And that’s a good thing. In a world that is increasingly reliant on digital tools, students need to have opportunities to learn with access to technology. Schools are adding Chromebooks, iPads, and other devices more than ever. Some are simply inviting students to bring their own devices (BYOD). But either way, access to devices is only growing in schools.

But the availability to devices doesn’t automatically result in more learning or better experiences for students or teachers. In fact, the addition of devices presents new challenges for educators to consider. When our school added Chromebooks for every student, we quickly learned we would need to address some new challenges. These obstacles can derail learning in classrooms where the potential pitfalls aren’t addressed or avoided.

If you are an educator who is fortunate enough to have access to digital devices for all your students to use, be ready to take steps to teach the procedures and routines that will help create success for using these tools in learning. It’s important to establish and maintain boundaries. And it’s also important to never make assumptions about what your students may or may not know about using the devices.

1. You can’t assume students are tech savvy just because they are digital natives.

It’s true that students in today’s classrooms are digital natives. They’ve grown up around technology and tend to have some skills that are helpful in navigating the digital world. However, it’s a mistake to think they are proficient in using any tool you might throw at them. For the most part, kids have used technology for social media or entertainment. Using technology for learning, productivity, or creativity might be new to them. So, when you plan for using a new tool in class, plan to spend some time orienting students to how it works.

Or, if you prefer for students learn the tool on their own, provide time for them to experiment with the tool and share out their learning to others in the class. It can be a good idea for students to “teach themselves” a digital tool. New tools and apps are being developed all the time. It’s great practice for students to be able to adapt to new tools and work on the intuitive thinking and problem solving required for “clicking around” and figuring it out. You might want to provide them with a list of tasks they should be able to do with the new tool. And it’s great for the teacher to model what to do when getting stuck. The ability to research solutions via Google or YouTube search can be very helpful.

2. Don’t just teach digital citizenship, embed digital citizenship.
It’s never a good idea to hand students devices without also supporting safe, responsible use. Many schools create their own digital citizenship curriculum or buy one to use with their students. There are also some excellent digital citizenship resources available for free online, from Google or from Common Sense Media for instance. Try to anticipate the problems your students might encounter in using the digital devices in your classroom. Be proactive and have discussions up front with your students about what is appropriate to share, how to judge validity of resources, how to respect content ownership and fair use, and how to report something that is threatening.

While it is important to teach digital citizenship up front, it’s also very important for teachers to monitor student use of technology and use teachable moments to address situations that may arise as students utilize tech. Often the most valuable lessons occur as opportunities arise to discuss relevant issues in authentic context. Digital citizenship should not just be a scheduled lesson. It should be part of everything we do related to the use of technology in the classroom. It’s something educators must model and discuss regularly. Moreover, it’s part of the bigger issue of developing good citizenship in the broadest sense. How are we helping students contribute as positive, productive members of communities online and in physical space?

3. Plan to manage distractions.

One of the most common challenges of implementing devices in the classroom is dealing with the potential distraction technology can present. While technology open up a whole new world of possibilities for learning, it also opens a world of possibilities for diversion away from classroom learning priorities. This prospect is very frightening for many teachers. How will I make sure my students aren’t wasting class time? How can I make sure students are watching content that is not appropriate for school? Will the presence of a screen take away from learning instead of accelerating learning?

Keep in mind distractions are nothing new in the classroom. Keeping students attention has always been a chief concern for teachers. Even in a class without devices, students can find a plethora of things to occupy their attention besides learning. The key to alleviate boredom is to stimulate curiosity and plan engaging lessons. Device distractions are no match for an amazing lesson! At least I think it pays to think like that.

Some schools also choose to purchase classroom monitoring software that allows teachers to view and even take control of student devices. This type of system typically allows teachers to monitor an entire classroom from the teacher’s computer. You may not have this type of software available, and I actually prefer not to utilize it. It’s better for the teacher to be able to move around the room and interact with students rather than being tethered to a computer monitoring students like Big Brother.

Here are some solid tips for managing distractions with no software required.

-Clearly communicate times when students should and should not be on devices.

-Clarify when it is okay to use earbuds and when earbuds should not be used.

-Set up the classroom so you can easily move around and behind students using devices. You need to be able to easily view student screens.

-Require students to only have one browser tab open at a time. This prevents switching tabs when the teacher is not watching to games or media that might be distracting.

-When transitioning from devices to whole group instruction or another activity, wait until you have everyone’s attention before you move on.

-Give specific instructions about which apps or sites should be used during a particular activity. Hold students accountable to use these tools only unless they ask permission to access another site.

These considerations are an essential part of establishing a strong culture of learning in the digital classroom. Other issues will also arise like caring for devices, dealing with tech questions, managing battery life, etc. The most important thing is to work with students to establish classroom expectations and revisit them consistently. It works best when teachers can develop a shared responsibility with students for using devices responsibly and productively. Just like any other classroom behavior, it’s not enough to proclaim a rule and never discuss it again. Students will need reminders and guidance to be successful.

Ultimately, the opportunity to develop digital learning skills is invaluable to students. Students will need to be able to successfully use devices for learning and productivity for the rest of their lives. Although there are challenges with implementing technology in the classroom, with the right approach, teachers can help students become strong digital learners.

Question: What other tips would you share about creating a safe, positive, and productive culture for digital learning? Leave a comment below or respond on or . I can't wait to see what you've got to add. Together we are stronger!