What's Most Valuable? Creativity, Empathy, or Technology

In a world that is more complex and uncertain than ever before, what is most valuable? Creativity, Empathy, or Technology.

You might argue it's technology. After all, everything that can be digitized is being digitized. Over the last 20 years, we've seen changes that are unprecedented. The Internet has changed how we live, work, play, and interact. Social media has exploded. Nearly every person on the planet, it seems, has an Internet connected mobile phone. We can literally stay connected every minute of every day. Self-driving cars are a reality. We have the Internet of things, big data, robotics, artificial intelligence. Digital is how the world is changing.

Fewer people are creating a larger portion of global wealth today. It takes fewer and fewer people to produce more and more. The innovation economy is already here, but it's accelerating. Digital is going to continue to drive change. 

And change will happen even faster.

And yet, the things that are becoming more valuable for the future are the things that cannot be digitized or automated. Traits that are human-only will become more and more valuable. Traits like creativity and empathy.

Creativity is thinking in novel ways. It's solving problems. It's developing new ideas, finding better opportunities, and combining old things to create new possibilities. 

Empathy is the ability to understand, connect, and see the world through other people's eyes. It's moving closer to people. It's having social skills to communicate, accept differences, and find common ground.

In order to adapt in this rapidly changing world, we must embrace technology. It's important. 

But more importantly, our students will need to develop creativity and empathy. It's not about what you know. It's about what you can do with what you know. Can you work with people? Can you add value to people? Can you create something new and interesting?

These disruptive trends show no signs of slowing. But are schools keeping up? I don't think so. Things are moving so fast, it's hard to keep up, even for the schools that embrace change. 

Creativity and empathy are not considered the core work in most schools. They are extras, add-ons, and enrichment programs. But I think we have it flipped. Start with creativity and empathy and use those to propel learning of content and academic skills. 

It's very different than the type of learning I had when I was in school. We plowed through content and curriculum and produced right answers year after year. We jumped through all the hoops as instructed but probably didn't learn how to take much initiative. 

And that worked okay in a world where a high school diploma could get you a job, maybe even a career. And a college degree almost assured you a privileged place in society. Those days are gone.

We cannot afford to prepare students for the world we grew up in. We must prepare them for the world they'll live in.

How do you see the role of creativity, empathy, and technology in the future? What will our students need to thrive? I want to hear from you. Leave a comment below or respond on or .

What's the Key to Influencing Your Students?

Information and well-reasoned arguments are rarely of much benefit to cause pivotal change. In Switch, by Dan Heath and Chip Heath, the authors detail dozens of examples of two different approaches to influencing (organizational and individual) behavior.

Think/Analyze/Change

One approach is Think/Analyze/Change. In this approach you present the facts. If you do this, this will happen. You make reasoned arguments. You encourage people to think like the rational human beings you expect them to be.

But the problem is, most people don't make decisions based on carefully reasoned decisions. Of course, to the individual, every decision is reasonable. Our students believe they have a good reasons for their choices. It's always important to remember students, and people in general, do things for their reasons and not ours.

So when we use "telling" as a strategy to reason with students about why they should comply, follow rules, or try harder, it probably goes in one ear and out the other, except for the students who already agree with our reasoning, and they aren't the ones who need to hear it.

See/Feel/Change

So the second approach is See/Feel/Change. This approach has been shown time and again to be far more effective in creating behavioral change. This approach makes change more visible. It often relies on mental pictures and narratives that people can really connect with. It focuses on heart needs. It connects with the person emotionally. That is critically important. 

While we would all like to think we're rational beings, we've made some of the biggest decisions of our life based on emotion...where we went to college, who we married, deciding to have kids, buying a house or that new car. There were powerful emotions at play in all of those decisions.

To be a change agent, you have to use See/Feel/Change strategies. 

Here are five tips...
1. The energy you bring to your classroom communicates expectations more powerfully than your words. If you bring enough purpose, passion, and energy to the space, you communicate to students that this teacher is not going to accept less than my best. Keep in mind your rules are no match for student habits.

2. Give your students experiences. Use demonstrations. Use role playing. Make the principles you are trying to teach visible and interactive and don't rely on just "telling." Invite students to reflect on experiences and draw meaning from concrete examples.

3. Tell stories. People connect with stories. So if you have a story that illustrates a principle, use it. But also tie it to a higher purpose. So instead of telling a story of how your son or daughter was complemented in his/her job for showing up on time and keeping his cell phone put away, share how proud you are as a parent that your child is doing well in his adult life. Our kids want their parents to be proud of them. Or, talk about how he or she is taking such good care of their family. Our students may not care about a career at 15 years old. But they do care about the things all people care about (relationships, feeling significant, being good at something, family, connection, etc.).

4. Teach specific first steps to make the change a reality. If students experience some success in an area, they are more likely to continue down that path. So don't just say, remember to do your homework. Help them make plans for exactly what steps they will take to do their homework. Planning first steps is extremely important to creating change. Don't assume they know what to do.

5. Help students find a sense of purpose. People who lack purpose have no reason to change. They have no hope. Encourage students by believing in their possibilities and by giving them encouragement to grow. Students are more likely to invest themselves when they feel meaning and purpose. Learning must be more meaningful than a grade or a test score.

Final thoughts...

Students (all people actually) do things for their reasons, not ours.

Information without emotion is rarely retained. And information rarely changes behavior.

Be mindful of how you can add the greatest value to students who could benefit from changed habits. Be a change agent.

Let me here from you. What are strategies you've used to help student's make pivotal changes? I'm talking about real, lasting change. Share a comment below or respond on or . I look forward to hearing your thoughts. 

What Story Are You Telling Yourself?

When you think about your students, what stories are you telling yourself about them? I've been guilty of buying into limiting stories about who they are, where they come from, or what they're capable of.

Of course, I care about all of our kids and strive to treat them all with dignity and respect. But it's easy to see them a certain way if I'm not careful. It's easy to make judgments. There are subtle thoughts and feelings. I might believe a story that casts some as most likely to succeed and others as at-risk or some other label.

It's almost effortless to impose our stories on them or accept the limiting stories others believe about them without a question.

They don't have a chance.

They're victims of their environment.

They don't have the right parents, the right influences, the right resources. 

They have an IEP. 

They're low functioning.

They're a behavior problem.

They're lazy.

They don't care about school.

They'll never make it in college.

We can easily make all kinds of assumptions even without thinking. 

I've seen on Twitter recently the idea that we shouldn't judge a student by the chapter of their story we walk in on. That is a powerful thought. So true! We all know people who've had difficult back stories who were probably judged as incapable or unlikely to succeed.

And yet, they made it.

Some famous examples include Albert Einstein, Oprah Winfrey, J.K. Rowling, Walt Disney, Abraham Lincoln and many others. Not only did they make, they became world changers.

I'm gonna try harder to never tell myself a story about a kid that says they can't because of where they live, what kind of home they come from, the trauma they've experienced, or anything else that limits their possibilities.

Things that have been true in the past don't have to be true for the future. Alan Cohen writes "our history is not our destiny."

As educators, we cannot buy into the idea that because a kid comes from the wrong side of the tracks, lacks resources, or has a difficult home environment they have limited capacity.

As I wrote in Future Driven, 

Treat all of your students like future world changers. I know there are some who are difficult, disrespectful, and disengaged. But don't let that place limits on what they might accomplish someday. Believe in their possibilities and build on their strengths.

Kids can overcome any obstacle placed in their way. Don't believe it? How can you know what might be possible with effort, enthusiasm, and continuous learning? 

And when no one else in the world is seeing a kid for the genius of what's inside them, it's time for educators to step up and be the ones who find that spark. 

No limits. No excuses.

What story are you telling yourself? What story are you believing about yourself? What story are you believing about your students?

The culture on the inside of your school must be stronger than the culture on the outside. There are so many outside voices telling kids what they can't do, and it's no wonder that kids start to believe it.

Every school needs every adult who works there to believe in the possibilities of their students, who will push them to greatness every day, who show them how to reach higher and go further. They may have limits crashing down on them from the external realities they live with, but we can help unleash the greatness they have within them. We can help them overcome and break through the limits.

What are specific ways we can help students realize they have greatness within? How can we unleash the potential they have to pursue their unlimited capacity? I want to hear from you. Leave a comment below or respond on or .

7 Characteristics of People with a Strong Sense of Purpose

Daniel Pink wrote about purpose in his best-seller, Drive. He said there are three things that motivate creative people—autonomy, mastery, and purpose. If we want to create a highly motivating environment in our schools, that also values creativity, it won't happen by control and compliance or rewards and punishments. 

It will only happen when we provide opportunities for meaningful work, both for teachers and students. We should always be concerned with cultivating meaningful work.

A sense of purpose gives the work relevance. I wonder what most kids think about the purpose for coming to school. It's mandatory. It's required. It's how I can get into college and get a good job someday. My parents make me. It's important to my parents. At least I see my friends there. The purpose is to get good grades, perhaps? It's something to be endured. Yikes!

I wonder what would happen if we really focused on helping students find deeper meaning and purpose in their school experience? What if we intentionally helped students find purpose and meaning in learning? Why isn't that a class we offer? Actually it should be part of every class. Sometimes I think the most important things are completely overlooked.

If school elicited a stronger sense of purpose, what benefits would we see? Here are 7 characteristics of people with purpose. I'm sure there are high-purpose people in your school. I just think we need more of them for sure.

1. High purpose people are willing to take more risks.

They will step out of their comfort zone to move forward because they have a reason to be bold. They know their why. They see the importance of what they're doing and want to make a difference. Ultimately, risk takers learn more because they don't retreat from challenges.

2. They're open to new possibilities.

Most people see problems. And they want conventional solutions. But people with purpose see possibilities. They don't let problems hold them back. When some people see challenges and obstacles, people with purpose look for opportunities to move forward and learn and grow. 

3. They have more energy and emotion about what they're doing.

People with high purpose have passion for what they're doing. They are deeply committed. They are intellectually connected to what they're doing, but they're also emotionally connected. They also feel it. They feel passion for their purpose.

4. They have no time for petty disputes or social drama.

Ever wonder how people can get distracted by petty disputes or social drama? It's lack of purpose. People who are mission focused won't allow themselves to drift from what's most important. 

5. They're intentional.

High purpose people aren't just going through the motions. Every day is valuable. The wake up determined and go to bed satisfied. They have important work to do. They want to grow and see progress.

6. They don't allow limits and naysayers to hold them back.

People who lack purpose get very uncomfortable around people with strong purpose. They may even mock their efforts and say it can't be done or point out the obstacles standing in the way. But people with purpose don't let these people bring them down. They just try to bring them along. 

7. They're willing to make repeated efforts.

People who lack purpose may try for a moment or a day. But they quickly get discouraged. They want results, but they don't want to grind. They aren't committed enough to the purpose to apply effort consistently until the mission is accomplished. The goal is too important to give up just because it's hard.

What's your purpose? You might consider writing a personal mission statement to clarify what drives you to do great work. What gives your life direction? Let me know your thoughts on creating a stronger sense of purpose for educators and students. Leave a comment below or respond on or . 

Don't Ask For More Until You're Willing to Risk More

Strong leaders have strong visions for their schools. They feel a constant tension between how things are and how they could be. And leaders want to see progress toward the vision. And progress toward the vision is great, but it comes at a cost if leaders aren't careful.

People must never feel diminished at the expense of the vision.

I would challenge leaders to consider this question. Why do you provide learning opportunities for your teachers? I'm guessing the most common answer would be it's for the kids and their learning. 

That's a noble goal, right?

It's to help teachers be better so kids can learn more too. It's to move the school forward toward the vision. We have important work to do to be the best we can be, so the kids can be the best they can be.

But here's the translation for many teachers: My current work is not appreciated here. It's never good enough. You're always trying to squeeze more out of me. I'm doing all I can and now you're adding to my plate. My work is not valued here. I feel like I'm being pushed in directions I don't even know if I want to go.

But what if we approached professional learning from a different perspective? What if school leadership focused more on serving teachers and meeting their needs? What if professional learning was more about growing the teacher and not about better test scores or some other outcome?

Let's create a culture of professional learning that values teachers. Let's start with this idea. We want to provide experiences that help teachers get the most out of their work. We want to provide experiences that help you achieve your greatest fulfillment as a teacher. 

We want to provide experiences that offer the highest return on your investment as an educator. 

That's servant leadership. Helping others make a greater impact and find more fulfillment in what they are doing. It's not about squeezing more out of the individual for the sake of the school, the test scores, or even for the kids. It's not about winning at the SMART goals game.

But those things will probably improve too as teachers feel more appreciated, find more fulfillment, and sense they are getting a higher return on their investment as an educator.

There's nothing wrong with leaders asking more of the people they lead. That's what good leaders do. They challenge people to grow their capacity and to use their capacity to the fullest.

But start with why. Reflect on your own motives. Why are you asking more? It has to be to care for your team. Love your team. It has to be for the benefit of each individual first. Help them reach their goals. Help them feel a greater sense of accomplishment. Give them a sense of their own talent, progress, and strengths.

The best leaders are constantly affirming the work that is being done. They are recognizing the strengths and contributions of each team member. The vision is realized as a result of valuing people, encouraging them, and supporting them all along the way.

Leaders: When we ask teachers to risk more and to give more, are we also giving more and risking more for teachers?

The vision for your school is important, but the vision is meaningless if performance is more important than people.

What are some ways you are risking more for you colleagues, caring for them, and increasing the return on investment for others? I want to hear from you. Leave a comment below or respond on or .

Be Firm in Your Principles. Be Flexible in Your Practices.

I'm a big advocate of positive and productive change. If one thing is certain, it's change. There will be change, and we must adapt. Our students must adapt. Our schools must adapt. The world is becoming more complex and uncertain, and that makes change even more imperative. 

But some things never change. Teaching principles, for instance, stand the test of time. Principles are fundamental truths. They are universal and unchanging at their core. These things should be the foundation of who we are and what we do as educators.

-Treat every child, every person, with dignity and respect.

-Make kindness a top concern.

-Communicate clear goals and objectives.

-Set high expectations.

-Believe the best of your students.

-Provide extraordinary learning experiences, not just lessons.

-Make learning relevant to time, place, and the individual.

-Persevere, push through obstacles, and never give up on a child.

-Recognize effort and progress.

-Consistently provide useful and meaningful feedback.

These things will not change. There may be some slight contextual ways that they change. But essentially, they are some of the fundamentals whether we look at education 50 years in the past or 50 years into the future.

But our practices are different. Our practices should be much different than 50 years ago. They should even be different than 5 years ago. They may be different tomorrow, based on our students' needs. We must adapt our practices to the needs of the students we are working with today, right now. We need to adapt to the changes that are happening in the world right now as well.

Teaching practices are only effective in certain situations and change over time: grading, curriculum, technology, strategies, and lessons all must change to stay relevant.

So...

Be firm in your principles. They are your core beliefs.

Be flexible in your practices. They flow from your principles and are your actions today.

Be firm in your mission. It's your purpose as an educator.

Be flexible in your methods. Your methods are how you achieve your purpose and may change with the situation.

How are you developing your principles and practices as an educator? Both are important. Leave a comment below or respond on or .

A Surprisingly Beneficial Way to Think About Motivation

Every teenager is motivated. Every student is motivated. Every teacher. Every parent. Every person is 100% motivated. That's right. You're 100% motivated to do exactly what you're doing at any given moment. 

I've been reading The Game Changer: How to Use the Science of Motivation With the Power of Game Design to Shift Behaviour, Shape Culture and Make Clever Happen by Jason Fox. Besides having a spectacularly long title, the book is long on great ideas too. The author makes a strong case for ways game design can be applied to bring motivation to life and work.

The book shows how we are motivated to do what we are currently doing in a given moment. That's why it's not helpful to assume someone just isn't a motivated person. 

Whatever we are doing is what we are motivated to do.

As a result, it doesn't make sense to try to change motivation. It might be possible, but it's very difficult. We will default to activities that provide the richest sense of progress. Motivation isn't the problem. The problem is the work itself. We want work that is satisfying.

We meaning WE, all of us. The adults in the school want meaningful work, and so do the students. All of us.

That doesn't mean that every moment of the work will be satisfying, but overall, we see progress and benefits from the work we are doing. I'm guessing none of us would do anything we are currently doing if we didn't see it as valuable or necessary to some relevant and beneficial purpose. 

And if we were required to do something out of compliance, that we did not value or find satisfying, over time it would be soul crushing and mind numbing. I wonder if some of our students feel that way?

If all of this is true, does it really make sense to expect students to change their motivation toward learning in your classroom or school? We plead with them to do their homework. We try to convince them why the work we offer them is so important to their future. We fuss at them to do more. We try to get them to buy-in to the game of school.

But why don't we just change the game? 

Why don't we reduce the friction? That's the point I was trying to make in a previous post, 9 Ways to Make Learning Irresistible. 

I'm not saying we should make things easier, just more meaningful. Gamers fail as much as 80% of the time. Kids are extremely persistent when playing the games they love. They will persist in spite of frustration. They enjoy the challenge. They will stay with the struggle.

If kids aren't persisting in our lessons, maybe we need to change the game. Every game includes goals, rules, and feedback. Every classroom includes goals, rules, and feedback. 

If we have an effective learning design, students WILL be motivated and you WILL successfully influence their behavior. Instead of expecting students to adjust to your game, why not develop the game with their motivations in mind? 

Why not change the learning to meet the students where they are? To me, that's true relevance.

The students in your class who are struggling have probably always struggled in school. That becomes a pattern of frustration and failure. What are you doing to disrupt that pattern? What are you doing to be a game changer?

I'm really curious to know your thoughts on all of this. Leave me a comment below or respond on or .

What's Your Priority? Passion or Proficiency

Passion and proficiency. Both are important. But what's your priority? What comes first? Some teachers know their content, have great strategies, and work hard every day. And yet they aren't getting the results they hope for.

In Future Driven, I wrote about the importance of rekindling passion in an accountability era where proficiency has been prioritized to the detriment of everything else.

"More than proficiency, we need passion. We need people who are passionate about life, solving problems, helping others, and doing amazing work. Passionate people aren't just concerned what's in it for them. They don't want someone to take care of them, to create a job for them, or make it easy for them. They want to make a difference in the world. They want their life to count.

Proficiency is about cheap labor, following the rules, being an interchangeable part. It's following the map, taking orders, playing it safe. In school, it's being ready for the next grade level or for college. These aren't bad things. But it's not what allows us to use all of our gifts." 

If we are going to crush apathy in our schools and create learning that's irresistible, it won't happen by doubling down our efforts to reach proficiency. We have to start by developing environments where students can rekindle what it means to be a passionate learner.

After all, they came to us this way, right? When kids entered school for the first time, they were filled with curiosity, creativity, and hope. They came to us with these qualities so shouldn't they leave us with them also?

So what can you do to create that passionate learning culture in your classroom?

1. Model passionate learning yourself. Be curious yourself. Learn rights alongside your students. Your energy, enthusiasm, and excitement towards learning will make a huge difference for your students.

2. Focus more on developing interesting questions, engaging in deeper and better thinking, and making meaning with your students. Some things are more valuable than getting right answers. Intellectual curiosity is exciting if it isn't crushed by fear of getting the wrong answer. Let's start with questions.

3. Connect learning to making a difference. Give students ways to learn that will impact their family, their community, a global society. Help students make a difference now. We aren't just preparing leaders for the future. Kids need opportunities to lead and make a difference now.

4. Connect learning to creativity. Passionate learning involves creating something new, not just regurgitating established information. Creativity allow us to connect who we are to what we are learning. We are creative beings. We need opportunities to create.

5. Connect learning to emotion. Developing our cognitive abilities needs to go hand in hand with developing our emotional abilities. Let's work on developing conditions where learning connects to the heart and not just to the mind. I'm not sure where it originated but I love this quote, "Information without emotion is rarely retained."

Hugh Macleod (@hughcards) shared this bit on his Twitter feed. It captures so much truth in such a simple visual. The world is rapidly changing. The type of work and the value of different kinds of work is also rapidly changing.

Proficiency won't help you compete with robots or zombies. They know their stuff. They have the market cornered on proficiency. But they can't go deeper. They're soulless. If you want to be great, you have to be an artist. Not necessarily an artist who paints, or sculpts, or writes poetry. But you have to offer more from your humanity than a zombie is willing to give or a robot is able to give.

So here's the challenge. If your students are mostly doing robot work or zombie work in school, how are they going to be ready to do art work in a world that demands it? 

As our world becomes increasingly automated and technological, our students are going to gain the greatest advantage not just by their proficiency, but by their ability to leverage emotional labor to produce great work. 

Need more evidence this is true? Google found that technological know-how ranked last in the list of qualities of employees that were most valuable to their company. Proficiency came in dead last.

Is proficiency still important? Absolutely. But if we keep pursuing proficiency to the exclusion of what's most important, we are doing our children a terrible disservice. 

What are your thoughts on passion vs. proficiency? If we generated more passionate learning, would proficiency take care of itself? I want to hear from you. Leave a comment below or respond on or .

11 Must-Have Qualities of Authentic Leadership

I could tell she felt overlooked and undervalued as she shared what happened. I just tried to listen and be as understanding as possible. She felt like a leader had let her down. She felt diminished.

And I hate to see someone feel that way.

She had gone to a lot of work. It was a job well done. But she felt like no one noticed. At least, he didn't notice. The leader hadn't noticed her efforts.

Maybe she felt like no one ever notices? Her words came out defeated.

I felt empathy for her. But I also felt empathy for the leader. I don't think it was intentional. In fact, I'm almost certain it wasn't intentional.

And I couldn't help but think there were probably times someone else felt that way about my leadership, in spite of my best intentions.

Leadership is tough. Whether you're a principal, a teacher, a parent or just about anyone. If you've been in a leadership role, you've carried an important responsibility with that. It's a responsibility to your followers, to the people you're leading.

You feel that weight, that responsibility...if you're a good leader.

But you also know at some point, you're going to let someone down. Someone is going to be disappointed. They're going to feel like you made the wrong decision. Like you devalued their work. Like you didn't give your full support.

So let's just keep this in mind. Effective leadership must give grace.

But leadership needs grace too.

In the end, we can't expect our leaders to be perfect. We just need them to be authentic.

And we need them to do what's right and to always care about their followers.

So what does it mean to be an authentic leader? It doesn't mean you're perfect. You'll probably still fall short sometimes. But it does mean you're willing to be open, honest, and real. And it means you'll do everything you can to step up for the people counting on you.

Here are 11 Must-Have Qualities of Authentic Leadership. These are challenging for sure, but they are the qualities I aspire to meet. Of course, too often I fall short. But I'm still trying.

1. Lead with your heart.

It's important to care about others, not just for what they can do for you, but because you genuinely care. Because they matter. When you lead with your heart, you also listen with your heart. Be understanding.

2. Shoulder blame.

When something goes wrong, don't try to minimize it or deflect it. If it was your mistake, just own it. Apologize for it. Make it right. And then move forward from it.

3. Share credit.

Invest in the success of others. Be generous with recognizing their contributions. Be happy when they do well, in their professional or personal lives.

4. See the best in others.

And believe the best in others. Lift them up. See them for all the good they are and all the great they are becoming. Never underestimate someone or diminish their abilities. Never.

5. Seek criticism.

Authentic leaders want to know what they can do better. They want to know how their followers are experiencing their leadership. They want feedback, even when it's critical.

6. Lead with optimism.

Your attitude, positive or negative, will determine what kind of leader you will become. Effective leadership hinges on choices, not circumstances. Good leaders are positive even when things are tough.

7. Speak with honesty.

There is no effective substitute for the truth. Authentic leaders always speak truth, but they do it with all the understanding, care, and concern that's possible.

8. Manage emotions.

Leaders must have their emotional abilities in hand. It's difficult to lead if your emotions are running your life. You must feel all your feelings, even the distressing emotions. But you must respond in healthy ways, and not react in destructive ways.

9. Be a positive example.

Do what's right, not what's easy. Whatever qualities you want to see in others, demonstrate those qualities. Your example is your influence. It's the most powerful thing you have. Everyone is watching to see what the leader will do.

10. Be courageous.

Be willing to take a risk. To set things in motion. To move ahead. Lots of people see ways things should be different. A leader is willing to take action and lead others to take action to make things different. But it requires courage.

11. Be willing to grow and learn.

Authentic leaders do not have a rigid view of themselves. They are open to changing their leadership when they learn something new or they are presented with new information. It's important to be flexible and always be learning.

What else would you add to this list? How would you take these ideas deeper? Leave a comment below or respond on or . Your feedback makes us all stronger.

Is Your School Extraordinary?

Think about the best dining experience you ever had. What made it exceptional? Was it the service, the atmosphere, or the cuisine? How was the experience more than just a good meal? Why was it truly memorable?

We recently asked our teachers to reflect on these questions during a faculty meeting. And the point of the reflection wasn't to assess what kind of foodies are among our staff members. However, our culinary arts teacher (@BettyGlasgow) had plenty to say on the topic! 

Our chief aim was to examine what makes an extraordinary culture for a restaurant and how can that relate to creating an extraordinary culture in our school. Most everyone can recount a dining experience that was truly outstanding. What made it different?

One of our instructional coaches (@ealove21) had participated in a similar activity in a graduate class. In the end, our goal was to draw parallels between an extraordinary dining experience and an outstanding classroom experience.

Our staff talked about things like how they were treated by the wait staff. How they felt like they were the most important guests ever. They shared how there was attention to just about every detail. How the atmosphere made them feel wonderful. They explained how the entire experience exceeded their expectations in every way. And of course, the food was outstanding, too.

If I just want to get a decent meal, my options are endless. But if I want a truly remarkable dining experience, there seem to be only a few restaurants meeting that standard. There is something extra that really makes it stand out.

Can the same be said for schools too? Are we providing something extraordinary? Is your classroom meeting expectations or exceeding them? Is your school truly excellent or doing pretty much what every school is expected to do?

Our next part of the conversation with our team was to ask our teachers to consider the basic expectations for schools. What exactly is it that every school should be doing? What things are just the minimum requirements?

Should every school love kids? Yes.

Should every school be a safe place? Yes.

Should every school implement engaging, relevant curriculum and instruction? Yes.

Should every school work together with families and the community? Yes.

Should every school promote life-long learning? Yes.

Those are all really important things schools should do. And there are many more. But those are really just the basic expectations. Excellence is how we can do those things in remarkable ways, in ways that demonstrate passion, commitment, and continuous growth.

In what ways are we making learning extraordinary and not just routine? Our kids deserve to have a truly remarkable, world class education. So it's really good that we're doing the things that make for a good school. But let's not be satisfied with being good when we can be GREAT!

While Chick-Fil-A is certainly not counted among my best dining experiences ever, I would say that among fast food restaurants, this chain is remarkable. And because of the commitment to their values and culture, Chik-Fil-A is crushing the competition. 

A Forbes article detailed the extraordinary culture and success of the fast food giant:

Chick-fil-A has achieved tremendous success by any business standard. They’ve experienced a more than 10% sales increase almost every year since launching in 1946. Franchisees retention rate has been 96% for nearly 50 years, while the corporate staff retention rate has hovered at 95-97% over the same time period.

If you are familiar with Chick-Fil-A, I bet you can think of several things related to their culture that makes them extraordinary. One thing some people even find annoying is when Chick-Fil-A employees will always say, "It's my pleasure" anytime a customer says "Thank you." Whether you think that is annoying or remarkable, it demonstrates this company is committed to doing things a certain way. 

One of our teachers commented, "When you're at a Chick-Fil-A, there is just something that feels different about it."

Most fast food restaurants are the complete opposite of that. They aren't remarkable. They are in a race to the bottom, to do it the cheapest, and with the least personal attention, or so it seems. We never want school to be like that. We want to be more like Chick-Fil-A. 

Do we do things in a certain way as part of our culture that makes us remarkable? I'm not talking about being good or bad. Clearly, most teachers are doing really good work and are willing to make extra efforts to help kids. Most schools are striving to meet expectations. But how are you demonstrating your excellence in visible and tangible ways? How is your classroom or school different? 

In our school, we have a goal this year related to our culture. We are striving to have an outstanding greeting for our students each and every day, both on arrival to school and arrival to each classroom. It's a simple thing, but it can make a huge difference. We've always greeted students, but we are working to make our greetings awesome.

We are aiming to provide a greeting that is extraordinary, that shows our students all the care and concern we believe they deserve. We believe it will translate and help make our school stronger in a whole variety of ways.

And our students have noticed how this is becoming a thing. We keep raising the bar. We added music to the morning greeting. We added handshakes and high fives. We're striving to make sure we know every student's name. Students have joined us to help welcome other students. And we've added signs that communicate our values. We've taken a simple thing and are doing all we can to make it extraordinary.

We're aiming for excellence!

Shout out to Brian McCann (@casehighprinc) for the sign inspiration!

Question: What is something your school is doing that is extraordinary? What makes your classroom or school different? I want to hear from you. Leave a comment below or respond on or .

Creating a Culture of YES!

Retrieved: http://www.chicagonow.com/quilting-sewing-creating/files/2014/04/say-yes.png

The idea: What if we had all the kids take a handful of confetti and throw it into the air?

The resistance: What if it makes a big mess? 

Well, it will.

The resistance: What if it makes some people uncomfortable? 

Well, it might.

The resistance: What if a kid gets confetti in his eyes? 

Well, I hadn't thought of that.

The resistance: What about the janitors? Doesn't this make their job tougher? 

I'll help clean it up. My family will help too.

The resistance: You know this isn't how we normally do things?

But is that such a bad thing?

You might be familiar with the idea of a children's message during a church service. I'm sure at some point that was an innovation. But for all of my years attending services, I remember it being a thing—a really good thing. 

All of the little kids are invited down to the front for a short message/story that is intended just for them. It's usually an object lesson or story that conveys a Biblical truth in an interactive way. As much as it's intended for the kids, I think the adults often get a lot out of it too. 

Well, on Christmas Eve, our whole family went to church together, all six of us. And during the service, all of the little kids were invited to the front. I teased our youngest daughter Emma who is 15 and told her she should head down front. She gave me the "Really dad?" look. There may have been a little eye-rolling too.

There was a huge crowd at church for the Christmas Eve service, and the entire stage was filled with little kids brimming with energy. I mean, it's Christmas Eve! Kids have a lot on their minds this time of year.

Our children's minister planned a lesson about how joy comes from God, and we should share that joy with others around us. Of course, it included the story of how the shepherds, in particular, shared the news of the birth of Jesus with great enthusiasm. When you have true joy, you can't help but share it.

A good message for sure. And then the truly unexpected part of the message was about to happen. The children's minister explained how when we are excited and celebrating something great, sometimes there is confetti.

"Let's all get some confetti and celebrate the birth of Jesus. And then together we are all going to throw it into the air. Let's share our joy for everyone to see."

It was a beautiful thing. And memorable. And a perfect illustration.

There was joy in the congregation. There was certainly joy in the kids. And I'm pretty sure the joy went home with the kids and probably went with them wherever they went. After all, several were stuffing confetti in their pockets. It was a beautiful thing.

But it was risky. 

And to be sure, our children's minister had asked our pastor ahead of time for permission. 

And he said, "YES!"

And I'm pretty sure he didn't ask all of those questions that might come from the resistance. 

He just said, "YES!"

What kind of culture are you creating in your classroom or school? Are you missing something truly memorable and remarkable because you aren't willing to take a risk?

A Lesson On Gratitude

Tis the season of gratitude and thanksgiving, and the video below had me thinking about what it means to be grateful.

Have you ever heard the saying, "You started at third base but you thought you hit a home run?" The idea is that sure you are successful, you hit a home run, but it was due to the advantages you had as much as it was due to the way you hit the ball. After all, you started at third base.

The video below illustrates the idea of social and economic advantage and how these advantages can impact chances for future success. It's undeniable that certain starting points in life can create greater opportunities for success.

I think this video could be a great launching point for discussions with students. There is plenty to think about and even to critique. It's powerful, but there are plenty of opportunities for critical thinking.

So who should be grateful in this video? Some might say the kids with the most advantages. They have more to start with than the others after all. It's statistically true that people with those advantages tend to be more successful on average than those who do not.

But here's the thing about gratitude, it should not be dependent only on having more or even having enough. Gratitude is a state of mind that is available to all of us all of the time. 

After all, if you aren't grateful for what you have now, what makes you think you would be grateful if you had more? Unless you make a choice to be grateful in all things, how will it ever be enough?

It's very difficult to adopt this mindset in our consumer driven culture. Even in the video, the end goal is a $100 bill. We are constantly reminded of what we don't have. But life is not about racing past someone else to win. It's not about having the most money or toys.

Life has far more to offer than economic success. Some of the poorest people in the world live the most meaningful, happiest lives. They are finding joy in life in spite of having very little material wealth. Every day presents its blessings or burdens. We choose our focus.

Everyone has challenges in life and everyone has opportunities. Sure, some have more challenges and some have less, but everyone has the opportunity to choose two things: thoughts and actions. 

Will you choose to focus on your blessings or your burdens? Will you choose actions that lead to blessings or ones that lead to burdens?

Stephen Covey wrote, "I am not a product of my circumstances. I am a product of my decisions."

Ultimately, I believe this is true. We can rise above circumstances, eventually. It may not happen as fast as we'd like. There are many stories of people who have risen above, people who are overcomers. There are people who have overcome terrible hardships and horrific circumstances, even abuse and neglect. If it is true for some, why can't it be true for all?

For all the problems we have in this country, there are still incredible opportunities, even if the deck is stacked against some more than others. Are there inequities? Absolutely. Should we be satisfied with a system that works against some? Absolutely not. But there are also tremendous opportunities for those who choose to rise above.

We need to help all students learn to be grateful even in the midst of challenges. Why? The research is clear (Harvard Health): 

Gratitude is strongly and consistently associated with greater happiness. Gratitude helps people feel more positive emotions, relish good experiences, improve their health, deal with adversity, and build strong relationships.

Gratitude is an empowering state of mind. It helps us realize that we have blessings in our life. It also helps us offer blessings into the lives of others. 

There may be difficulties and disparities in our world. There always have been injustices and as long a human being are running this planet, that will probably continue to be true.

I would summarize my response to the video I shared with two questions:

1. Who will you lift up?
2. What will you rise above?

Who will you lift up? You have gifts to give. You can be hope and help to someone else. You can lift up someone who might need a helping hand.

What will you rise above? There will be challenges. There will be obstacles. But you have everything you need to be great. Just keep moving in the direction of your dreams.

What's on your mind? I'd like to hear from you. Leave a comment below or share on or . 

10 Thoughts On Positive Attitude to Share With Your Team

A positive school is built on positive moments. It doesn't just happen by accident. Every interaction counts. It takes a concerted effort on the part of everyone to create an environment that is awesome. So what are some things everyone should know to be more positive in their own mindset and help contribute to that positive environment we all want? 

Here are ten thoughts to consider:

1. Your positive attitude, more than your talent or expertise, will determine your impact.

Positive people inspire and influence others. If you want to help others be great, you have to demonstrate a positive attitude. Your ability to be joyful, hopeful, and resilient will inspire others like nothing else.

2. Positive attitude is not believing everything is okay; it's believing everything is going to be okay.

Positive people find the silver lining in the most difficult of circumstances. They learn from difficulties. They don't pretend everything is okay. That's not positive thinking. That's denial. Positive people just believe that things can get better. They expect things to get better. And they believe they might just learn something from the difficulty along the way.

3. Positive attitude is not feeling happy all the time.

Even people who are positive feel negative emotions like sadness, disappointment, and regret. But these feelings do not overwhelm them, partly because they are able to also feel positive emotions simultaneously. For example, perhaps at the same moment they grieve for a loss, they are also thankful for the blessing they had for a time. Even when things are at their worst, positive people view negative feelings as temporary and expect their emotional well-being to improve.

4. When you bring positive energy to a space, negativity leaves.

Negative energy can create a toxic culture and spread throughout your school. It's so important to create and nurture a positive environment to keep the negativity out. Scientists have found that people's brain patterns actually start to align as they spend time together. Attitudes are literally contagious it seems. 

5. It takes at least 4 positive experiences to overcome a negative one.

I'm not sure this number is actually correct. But I do know we need to relish the positive moments and use them to overcome the setbacks and difficulties we face. It you do 20 things right today but make one mistake, you will be tempted to ignore all of those positives and focus only on your mistake. It takes deliberate celebration of the positives to help overcome the negatives. Relish those positive moments.

6. Sharing gratitude grows your positive reserves.

When you focus on the positive experiences in your day and share those with others, it makes you stronger and helps others too. We often start our meetings just by sharing the good things that are happening. What are three things you're thankful for in the last 24 hours? Who are you thankful for? If you want more energy and enthusiasm, focus on showing appreciation. Lift up others, and you'll be lifted up too.

7. Positive people are problem solvers. 

They don't make excuses. They find solutions. When you are negative, you see only problems. In fact, negative people seem to find a problem for every solution. But positive people can open their minds more possibilities. They can see possible solutions that others might miss.

8. Positive people are playful.

"Sometimes you have to laugh to keep from crying." I remember these words from my childhood. My mom would say it after making fun of some unfortunate circumstance. It was a way of coping, and I'm thankful we had permission to see the humor in little misfortunes. Positive people don't take themselves too seriously, and they are eager to have fun while getting the job done.

9. Resilience is built on positive thinking.

Positive thoughts give you power over your circumstances. Don't let negative thinking give your circumstances power over you. Reality does not shape you. The lens through which you view reality is what actually shapes you. Make that a positive lens. Some of the happiest people in the world have very little of what this world has to offer. But they view the world through a positive lens and make the most of whatever they have.

10. Positive people are happier, more creative, more productive, and have more energy.

We often think hard work leads to success. We just need to work harder, try harder, be more committed, sacrifice more and then we'll be happy. But that's never enough. Turns out, it's better to start with being happy and then let that drive your productivity, creativity, and success. This amazing TED Talk makes the case much better than I can.

What is your best tip for keeping a positive attitude? Share it with us all so we can learn from you. Leave a comment below or respond on or .

Are You a Historian, Reporter, or Futurist?

One of the books I recently finished reading was No Limits: Blow the CAP off your capacity by John Maxwell. Maxwell shares the perspective of his friend Paul Martinelli and how he has pursued continual improvement:

We have three options in life. We can be historians, reporters, or futurists. The historian wants to remind us of everything in the past and wants to filter everything in the future through that. The reporter is really attached to the conditions and circumstances of today, and that's just the way it is. The futurist focuses on what hasn't yet been done. He says, "There is more for us to do. We can do more. We can broaden our capacity. There is more of our potential we can take advantage of."

Although this idea is aimed at growing oneself and reaching your personal potential, I thought it could be applied to education as well. In school life, where do you see yourself? How does this analogy work for educators?

The historian probably complains about kids these day, remembers fondly the past as if everything in the good ole days was problem free. The historian holds onto yesterday and doesn't see much potential in tomorrow. He sees anything new as something "we already do" or that "we tried and it didn't work." There are few new possibilities worth considering. If only we could return to a time when life was good. In my experience, the historian will blame students, parents, policymakers, or just about anyone else for the problems of today. He will overestimate the accomplishments of the previous generation while underestimating the potential in the next generation.

The reporter is working tirelessly to respond to the mandates and initiatives of today. They have their heads down with their noses to the grindstone. Sometimes they forget their larger purpose or mission, but they are busy collecting data, chasing test scores, and responding to whatever urgent needs arise. They are expending tremendous energy, but there is no long term perspective. The reporter will often burn out, feeling like they are on a hamster wheel going nowhere. It's hard not to feel bitter when you play by the rules and do what you're told, but the rules keep changing or your work is never considered good enough. The reporter doesn't dare dream of a better way or a brighter tomorrow. They are just trying to cope with the realities and do what they can to survive.

The futurist always has the long term perspective. There is a great sense of mission and purpose in how amazing school could be and how important this work is for students. There is a desire to create positive change. To be a difference maker. To prepare kids for their future and not our past. They want to push forward into new territory, take risks, and do whatever it takes to create a better learning experience for students. They see what could be possible, and they work to make it reality. They invest their energy not only in the routine work of today but also in changing the trajectory of tomorrow. 

If you are a historian, you might need to find a different profession. Sorry if that offends you, but I think it's true. If you're a reporter, I invite you to become not only a doer but also a dreamer. And if you're a futurist, keep being a positive change maker. Share your passion and your vision and take steps each day to make education stronger for students.

What are your thoughts on this analogy? How would you add to it? How would you critique it? Leave a comment below or respond on or .

17 Signs You're a Future Driven Educator

In writing my new book Future Driven, I shared many of the great things I see educators doing that are changing education for the better and helping to prepare students for the world they are facing. And we all know it's a challenging, complex world out there. 

In spite of the immense challenges, I remain very hopeful for the future. And I believe educators are making a huge difference every day to help kids be ready to thrive. But of course, there is plenty more work to be done. In this post, I share a list of things that are themes from my book. If you share these ideals, you're likely a future driven educator.

1. You are not satisfied with the status quo.

You want to take action now to help create a better future. You believe the choices you make today are helping to create a better tomorrow for you and your students. You want to make a difference and add value to others.

2. You believe in the power of building strong relationships.

You know everything rises and falls on the quality of relationships in your classroom in school. You seek to lift up others, bring people together, and connect in authentic, meaningful ways. And no matter how great you believe your relationships are, you are always striving to make them better.

3. Your methods are less important to you than your mission.

You are passionate about kids and learning. Your mission is bold and daring. You want to be a change maker. You want to make learning irresistible for kids. You don't hang on to practices because they work best for you. You explore new practices because they might work best for kids.

4. You want your students to learn more than content.

You don't just develop great lessons. You develop great experiences. You want students to think deeply and develop perseverance, empathy, creativity, and curiosity. You want learning to connect to students' lives in authentic, meaningful ways.

5. You want your students to love learning more than they fear mistakes.

You are willing to take risks and learn from mistakes and you encourage your students to do the same. You know learning is messy. Mistakes are part of the process, and perfectionism is often the enemy of progress. 

6. You are mindful of changes in the world.

We are in an era of accelerating change. The world in a complex, uncertain place. You know it's important for you to be aware of how these changes will impact your students' futures. You chart the course for learning with the new realities of the world in mind. 

7. Your students know you believe in them.

When your students know you believe in them, it brings out the best in them. Your encouragement makes all the difference. The person who influences you the most is the person who believes in you. They will rise to your expectations. You see them for who they are becoming and not just who they are right now. You see a bright future for your students.

8. You have a long term perspective.

You do what's best for your students in the long run. You see your work as an investment in a brighter future and a better tomorrow. Some people hold onto the past and the good ole days. Others are only concerned with the pressing matters of today. But you see out into what could be and want to help make it happen. 

9. You believe students should be more excited about learning tomorrow than they are today.

When students develop passion for learning, it doesn't just impact the here and now. A passionate, skilled learner is able to handle just about anything life throws at them. 

10. You believe learning is for life and not just the next grade level.

Being a student is temporary, but learning is for life. We are just getting students ready for a test, or college, or a career. We are preparing them for anything they might face. 

11. You are always striving to grow and learn.

You aren't waiting around for your school to 'develop' you. You take ownership for your own personal and professional growth. You want to keep getting better so your students can be better too. You know when teachers are growing, that's the best school improvement plan ever.


12. You want to inspire your students to create a brighter future and a better world.

Your students aren't just ready for the future, they are ready to make a difference in the future. Pursuing truth, justice, and equality are essentials for you. You are helping to create the future by inspiring your students to be world changers.

13. You believe your attitude sets the tone.

You model the attitude and mindset you want to see in others. You are positive even when things are tough. You give of yourself to others without expecting anything in return.

14. You want to connect with other educators.

We are each other's best resources. We must be collectively awesome. You want to partner with others and work together to create better schools and unstoppable learning. Nothing's more powerful than a group of committed educators who believe they can solve any problem together.

15. You see yourself as a leader.

When you see something that could be better or a need that could be met, you are willing to step forward and lead. You are the type of person others want to follow, not because you have a position or title, but because of the strength of your character.

16. You see yourself as a digital leader.

You know that our world is increasingly digital and that seismic shifts are happening as a result of technological innovation. You want your students to know how to leverage their skills using digital tools. You want to model digital learning.

17. You value better thinking, not just right answers.

You start with questions and look to push thinking deeper. You want your students to be adaptable learners and skilled critical thinkers. It's not just about getting a right answer. It's about learning to solve problems and create knowledge.

What else is important to you as a future driven educator? Your voice matters. I want to hear from you. Leave a comment below or respond on or .