Showing posts with label kindness. Show all posts
Showing posts with label kindness. Show all posts

Wednesday, June 10, 2020

Share Understanding and Spare Pain

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Like many of you, I've had so much on my mind lately. I have several blog posts upcoming that will express more of what I'm feeling. But I wanted to share this quick bit with you. 

If we only read and share things that confirm our current thoughts, feelings, and beliefs...

If we only pursue our own certainty and confirmation of our current way...

If we only listen to the stories of people who are like us...

If we only seek to debate "the others" and don't really listen to them...

If we gather in our tribes and seek opponents instead of allies...

If we dismiss, diminish, deny, or invalidate the pain of others...

If we avoid the things that make us uncomfortable or that are painful...

If we don't question ourselves deeply, our motives, our hearts, our privileged lives...

Then we will never grow, and we will never love more deeply, and we will spread even more pain in this pain stricken world.

How can we develop a spirit of curiosity and empathy for others? Leave a comment below or respond on Facebook or Twitter. I would love to hear from you.

Wednesday, February 19, 2020

How Humor Contributes to School Culture


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I'm not sure exactly how it got started, but for the past few years I've shared a joke every morning with our entire building to start the school day.

It's important to me to help get each day off to a good start and part of that is my daily attempt to inject some humor. Let me tell you, though, it can be a lot of pressure to have a new joke every day. I am constantly searching for new material.

And I have to admit, my jokes get a mixed response. In my mind, people are laughing all over the building. But in reality, I think mostly it's eye rolling that's happening all around the building.

But there have been some interesting things that have happened as a result of this simple routine.

1. Students and staff share jokes with me regularly. I guess they think I need some better material. A teacher recently sent a student out of class to find me, because they had a really good joke for me.

2. When I see parents, they will share jokes with me. They always think their jokes are the funniest. I bet their kids disagree.

3. Multiple students have bought me joke books. "Hey, Dr. G, I picked up this book for you at Barnes and Noble over the weekend. You need all the help you can get!" 

4. One student rates my jokes each day. When he sees me, he will say, "Dr. G, your joke today was a 3 out of 10." I rarely get higher than a 5 or 6, and often it's a 1 or 2. Oh well.

5. On a survey of my faculty for feedback on my performance as their principal, one comment suggested that I should "watch some professional comedians and take notes." I wasn't sure how to take that.

6. We occasionally have some students and staff members who provide the guest joke of the day, to offer some variety.

7. We've also had joke battles. A student tells a joke. I tell a joke. And then everyone votes for which one they liked best via Google Forms. I've lost the joke battle every time.

8. One student in particular, who is living in extreme poverty and struggles in school, has been a joke champion for me. He has the best jokes, and he is constantly helping me with my material. I think he gains something significant from that. I know I do.

9. When students were asked to write notes of thanks/encouragement to a staff member, I was grateful to receive a couple that mentioned that they liked my jokes. Those kids are going to go far in life!!!

It's probably clear to you now that this joke of the day thing is really not about the jokes. 

It's about making connections.

It's about a sense of belonging.

It's about creating an environment that kids and adults enjoy. 

It's about bringing people together. 

And those are things that really matter for nurturing your school culture.

What rituals do you have at your school that contribute to your school culture? Leave a comment below or respond on Facebook or Twitter. I would love to hear from you.

Tuesday, February 11, 2020

3 Lessons from the Life of Fred Rogers and "It's a Beautiful Day In the Neighborhood"


This past weekend I watched the movie It's a Beautiful Day In the Neighborhood for the second time. Like many educators, I'm a big fan of Fred Rogers. I grew up watching Mr. Rogers. I'm grateful for the impact he had on so many during his lifetime.

While there are countless lessons from his life and from the movie, I wanted to share three things that really stood out to me.

1. "I don't think anybody can grow unless he really is accepted exactly how he is." Fred Rogers

Mr. Rogers loved people. He understood children. He remembered what childhood was like, the good things and the hard things too. He meets them where they are. He is accepting of others. And as a result, he had a tremendous impact on generations of children. All of us as educators should be reminded to accept our students where they are. 

2. When the journalist Lloyd Vogul is introduced to Joanne Rogers, he asks, "How does it feel to be married to a living saint?"

"You know I'm not fond of that term. If you think of him as a saint then his way of being is unattainable," she replies.

"He works at it all the time. It's a practice. He's not a perfect person. He has a temper. He chooses how he responds to that anger."

"It must take a lot of effort," Lloyd said.

"He does things every day that help to ground him. He reads scripture. Swims laps. Prays for people by name. Writes letters, hundreds of them. He's been doing that since I met him."

Developing strength of character is not an accident. It takes intentional effort. It takes practice. Mr. Rogers had a specific routine for strengthening his character. How are you developing your own character and leadership?

3. Fred responds to Lloyd's pointed comment, "Thank you for sharing that perspective."

"I can't imagine it was easy growing up with you as a father," Lloyd admonished.

"Until recently, my oldest never told people about me. He's very private. And that's okay. And my youngest son he genuinely tested me but eventually we found our way and now I'm very proud of both of them. But you are right Lloyd. It couldn't have been easy on them."

And then after he pauses for a moment, Fred continues, "Thank you. Thank you for that perspective."

Fred Rogers is able to acknowledge and even accept the struggles and shortcomings of his own relationships with his sons. That's something Lloyd had failed to come to terms with in his relationship with his own father.

When Lloyd expresses a hard truth of what Fred's sons might have experienced, Fred responds with openness and curiosity. He responds as if this is a valuable insight and not something hurtful or unfair. 

Fred's response causes me to reflect. How can I listen without judgment? When would be a time I might say, "Thank you for sharing that perspective"?

Read More: How Mr. Rogers reminds me of my purpose as an educator and father by Sean Gaillard

Have you seen the movie, "It's a Beautiful Day in the Neighborhood"? What did you think? Did you like it? I want to hear from you. Leave a comment below or respond on Facebook or Twitter.

Sunday, February 9, 2020

5 Simple Habits to Build Connection With Your Students


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Creating stronger connections with your students doesn't require grand gestures. But it does require some intentional behaviors on the part of the teacher. It requires taking action.

But these actions can be simple in the sense that they don't require any extra time. But that doesn't mean it's easy. They do require showing up with a certain emotional readiness, and they require making the effort to work at the interactions you're having each day.


"Every interaction is an opportunity 
for building relationships."

For elementary school teachers who see the same kids all day, these things may seem almost too obvious. I don’t know for certain, but I’m guessing these things might be more common in elementary.

But in middle school and high school, where teachers see so many different students each day, and the amount of time is so limited, it seems more likely that these things aren’t prioritized as much as they should be. We might tend to focus our energy on other things, but kids of all ages need us to take the leadership to create a warm classroom environment.

Here are 5 things you can do to build connection. If you already do them, you might try to do them even more, or more effectively. Just writing this post is a reminder to me that I can do better.

1. Smile

Every kid wants to feel like they are important, valued, and loved. They want to feel like they matter and that their teacher likes them. They also want to feel like their teacher enjoys them and enjoys teaching them. So smile. That's one of the best ways you can show warmth and care toward your students. 

But don't be fake about it. Fake smiles don't work. Kids can see right through that. You have to prepare yourself emotionally to be fully ready to teach with your heart. When you arrive for school with a full heart, your smile will shine through.

2. Make eye contact

Lots of kids are hurting or have been hurt, and they're moving through their day with their heads down, avoiding interaction because they either lack confidence or think that someone else will hurt them. But these kids need someone to see them. They need someone to notice them and connect with them eye to eye.

Eye contact lets your students know you have their attention. It shows them you're paying attention to them. When they are speaking, it shows them you're listening to them.

I've found that teachers often think they're making eye contact with their students, but they're speaking in the general direction of the class, or they only make eye contact with one side of the room, or with certain students. 

Search out and find the eyes of all the students in your classroom. Really see them, hear them, and understand them.

3. Call students by name

Dale Carnegie said, "A person's name is to him or her the sweetest and most important sound in any language." When you call your students by name, you are connecting with their identity, their individuality. 

Learn the names of all your students as soon as possible. As a teacher, I would always make it a point to remember names the first day of school. The students would see me struggle, make mistakes, but continue to practice as I went around the room saying their names until I could get them all. 

Make sure you learn to say their names correctly. There were names that were tricky for me over the years. Other people might be able to get them easily, but I had to work at it. I wanted the student to know it mattered to me to say their name correctly, and I would apologize if I didn't get it right.

I think most teachers know it's important to learn student names. But are you intentional about saying the student's name regularly? Do you make it a point to try to say every student's name every time they are in your class? I suspect many teachers are missing lots of opportunities to call students by name.

If a student is in trouble or the teacher needs their attention, you can bet they will hear their name then. But students need to hear their name on a regular basis in each of their classes. They need to know they aren't invisible to you.

4. Say thank you 

While it's great to encourage students with just the right compliment, that's not always easy to do. But it's not difficult to give your students a heartfelt "thank you." Show your appreciation for them. Model the behavior you want to see.

A sincere, heartfelt "thank you" shines your gratitude and appreciation in their direction. It shows them you care. Never, under any circumstances, say thank you in a sarcastic way, "Thank you for finally showing up on time for my class." You'll destroy any connection with that student and create a toxic classroom environment. There's no excuse for biting sarcasm from any educator. 

5. Praise your students

A recent article detailed some of the extraordinary benefits of giving praise to students. The more students were praised, the more engaged they were in their academic tasks. And the more they were scolded, the more they exhibited disengaged, unhelpful behaviors. Praise really works wonders.


I've heard teachers say, "I only want to praise a student when they've done something truly outstanding. I think it lessens the praise if I give it out too freely." Unfortunately, that is a personal preference and not what works best for kids.

Praise even the slightest of improvements. Don't miss a chance to lavish praise on your students. Be generous in your encouragement and affirmation. See the best in each of your students and let them know it. It will give them the confidence to succeed, and they will be forever grateful to you for it.
The person who will influence you the most is the person who believes in you and sees the best in you.
These tips are not difficult. They don't take a lot of time. They just require us to be more intentional. And they're a great start for building those connections. Deeper connection will require even more time, more energy, more conversations, and really getting to know students on a personal level. But you can never go wrong with getting started on the path of connecting with your students.

What are some of your tips for building connection with your students? I want to hear from you. Leave a comment below or respond on Facebook or Twitter.

Friday, January 31, 2020

7 Benefits of Apologizing to Your Students


No one is perfect. Not one of us. But if we're not careful, we can fall into the trap of thinking we have to act perfect. 

I find it puzzling how students sometimes have the idea that teachers/principals/educators are somehow above making mistake or should be above making mistakes. 

I remember when I was teaching 9th grade English how students would jump at the chance to point it out if I misspelled a word on the white board, as if I was suddenly an incompetent teacher. They would express shock and dismay that I would make such a mistake.

But without question, I made my fair share of mistakes, and I learned that it was best to admit them and help dispel the myth that teachers don't make mistakes.

But a bigger issue than spelling errors is how we show up in our relationships with our students. And guess what, we're still imperfect. We make mistakes in how we treat others sometimes too. And when we do, the right thing to do, and the most effective thing to do, is to admit our mistakes and apologize for them.

As a principal now, I try to model apologizing to our staff and to our students when I don't meet the mark. I've made more than my share of mistakes. It might be a small thing or it might be something bigger. It might have been overlooked or there might be hurt feelings. Regardless, it's hard to go wrong with a sincere apology.

Here are 7 reasons to apologize or express regret...

1. Shows You're Human

Kids sometimes think their teachers are above making mistakes. But kids need to know we're human too. We are doing the best we can, and we're going to make mistakes. Positive human behavior involves admitting mistakes.

2. Creates a Healthy Example

When students see us apologize and show regret for our actions, it helps them feel more confident to do the same. We get a clearer picture of how things really are when we are honest about our mistakes.

3. Shows Ownership of a Mistake

Students will be more likely to take risks if they know the teacher admits and takes ownership of his or her own mistakes in this classroom.

4. Builds Connection

When you admit mistakes, it makes your relationships stronger because students feel they can trust you.

5. Increases Your Influence

Some people fear admitting a mistake because they think other people will use it against them. But the opposite is usually true. When we admit mistakes, we appear smarter, more confident, and more sincere and that creates allies.

6. Shows You Care

People who won't admit mistakes are often self-focused and want to protect themselves rather than show they care about others. Admitting a mistake is a selfless decision.

7. Develops a Growth Mindset

When you have a growth mindset, you view mistakes as part of learning. Admitting a mistake and apologizing for it, if it hurt someone, is important to be able to move past it and learn from it.

How do you feel relationships are made stronger by apologizing? Can you apologize too much? I want to hear from you. Leave a comment below or respond on Facebook or Twitter.

Wednesday, January 29, 2020

The Importance of Accepting Different Perspectives


We all see things differently. That's something I continue to learn as an educator and in every other area of life too. I used to get upset if someone expressed an idea I didn't agree with. It would frustrate me to no end if they took a position that seemed unreasonable to me. 

But I've learned that another person's perspective is something they have ownership over, not me. And my job is to listen and try to understand where they're coming from.

And maybe, if they're an open minded person, just maybe they'll be interested in my perspective too.

But be careful. Beware of the person who sets himself up as an authority. Beware of the person who believes he has cornered the truth. Beware of the person who has nothing left to learn.

When a person defines his or her belief as the only reality, that is dangerous indeed. Watch out for the person who has that type of blindness, who believes their perspective is the only one. 

They might say things like...

"I know for a fact..."

"You're wrong."

"You just don't get it."

"You should really do your homework on that."

"That doesn't matter."

"No one agrees with you."

"That never works."

"If you think/believe that, you must be a...moron, racist, tree-hugger, redneck, baby-killer or some other insult." 

It's never healthy to think I can impose my ideas, my opinions, my values, or my beliefs on another person. Our students need to learn to discuss ideas without being dismissive, condescending, or just plain rude. 

Being kind, being caring, being a person of empathy and understanding is more important than being right.

How are you helping your students be more accepting of people who have different ideas, opinions, backgrounds, etc.? I want to hear from you. Leave a comment below or respond on Facebook or Twitter.

Monday, January 6, 2020

Is It Possible to Have Too Much Empathy?


I recently finished reading A Failure of Nerve: Leadership in the Age of the Quick Fix by by Edwin Friedman. The author shared a number of leadership insights that were helpful to me or at least pushed my thinking.

But one of his positions knocked me back just a little. He builds a case that supports personal responsibility and rails against empathy. I was nodding my head on the personal responsibility ideas but was somewhat puzzled by the anti-empathy ideas. 

Friedman sets forth that empathy is a force that results in a lack of proper relational boundaries. He says empathy deprives organizations of progress and shifts power to the least emotionally healthy members. He says that empathy enables poor behavior and results in a failure to expect the least emotionally healthy members of an organization, or family, or relationship to grow. 

Those all seemed like bold claims to me. I generally view empathy as a good thing, a really good thing. But as I studied his position more carefully and reflected on the many examples he provided, I could also relate to how empathy gone too far can result in enabling dynamics. 

Or, taking empathy too far might result in my sacrificing my principles, beliefs, or convictions to soothe or satisfy another person's emotions or ideas.

So how can we define and practice empathy in healthy ways? How can we keep empathy from going too far?

A healthy sort of empathy is about carefully understanding the perspective of another person. One of my favorite quotes is from Atticus Finch in To Kill a Mockingbird. He says, "You never really understand a person until you consider things from his point of view—until you climb inside of his skin and walk around in it."

Healthy empathy is about being open to another person's experience and perspective, to almost vicariously share in his or her perspective to understand it thoroughly. It's about understanding their thoughts and feelings.

But healthy empathy does not require you to agree with the position of another person, in matters of opinion. When I empathize, I can understand exactly where you're coming from and why you feel a certain way, and completely validate what you're experiencing, while also maintaining my ability to be true to myself, my ideals, and my responsibilities as a leader.

Friedman also provided an interesting distinction between hurt and harm, in matters of leadership interactions. He says that fair and effective leadership may sometimes result in hurt feelings. We're not going to like every decision the leader makes. And that our hurts are often an opportunity to grow emotionally through the experience. He would say that progress will demand some hurts along the way.

But harm crosses moral or ethical boundaries. Leaders should do no harm. They should be expected to act in ways that are honest, caring, selfless, and upright. 

The confusion I've noticed is that often when someone feels hurt, there is a belief that the individual or the organization has harmed them. But these are two different things.

What do you think? Is it possible to have too much empathy? What are your thoughts on keeping healthy boundaries while also showing empathy to others? Share a comment below or respond on Facebook or Twitter.

Wednesday, November 13, 2019

Three Myths About Kindness

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It's been great to see all the posts today for #WorldKindnessDay. It got me thinking about what it means to be kind. I think there are a few myths out there about this concept, and I wanted to address them.

Myth #1: Kindness is weak.

Kindness is NOT weak. In fact, it takes courage to show kindness. It takes strength. It takes setting aside what's easy for what's valuable. Being kind requires strength of character.

Myth #2: Kindness is the same as being nice.

Kindness is NOT just being nice. Being nice is one aspect of kindness, but that's not the end of it. Kindness is about making decisions that result in healthy relationships. It's about giving your time, your attention, your caring heart, your extra efforts, your helping hand, your selfless actions to lift up others. 


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Myth #3: Kindness is a feeling.

Kindness is NOT a feeling, it's a choice. It's a behavior. You're not going to like everyone you meet. You're probably not always going to feel like being kind to them. But you can choose to treat everyone you meet with all the care and concern of people you do like. 

The more you practice being kind, the easier it is to demonstrate this behavior consistently. It becomes a habit. It becomes who you are, and you don't even hesitate to act in kind ways.


You can never do a kindness too soon, for you never know how soon it will be too late. -Ralph Waldo Emerson

How has someone shown kindness to you? How are you growing in your own ability to be kind to others? What other myths exist around kindness? Leave a comment below or respond on Facebook or Twitter.

Wednesday, October 23, 2019

Do You View Students as Possibilities or Probabilities?


Earlier this month, we hosted a CharacterStrong training in our school. Our presenter was Houston Kraft, CharacterStrong co-founder. He was amazing with the teachers, staff, and even a few students who attended. 

After the day concluded, I couldn't stop thinking about how we must bring more of this type of hope, energy, and connection to the daily life of our school. All schools need this work. It's truly an amazing experience!

As Houston shared with the group, one other idea really jumped out at me from the day. I was reminded just how powerful our lens can be. Our paradigm or perspective can have a powerful impact on the people we interact with. 

It's true that how we see others, including our students, makes a huge difference in how they see themselves. Let me say that again, how you see your students influences how students will see themselves.



So consider this question Houston presented. Do you see your students as probabilities or as possibilities? Do you see their strengths and what's possible for them? Or, do you only see the deficits, challenges, and shortcomings? Do you only see what's probable for them based on how they show up today? Or what might be in their background?

After all, it's easy to build a case for how another person will behave or what they will achieve in the future. We know that in general past performance is often a good predictor of future performance. It's also easy to judge on other factors that limit our students and what they can accomplish.

However, if we want to add value, win hearts and minds, or be agents of change in our relationships, we have to see others for who they are becoming, not just for who they are right now. We have to see them as possibilities and not just probabilities. We have to see them as future world changers, as leaders, as influencers, as difference makers. 

And then we need to encourage them, provide experiences for them, and offer opportunities for them to rise up. How we view others has a big impact on how they view themselves. 


5 Ways to See Students as Possibilities


1. Notice their strengths and reinforce them every chance you get.

Every child in every school needs to hear an encouraging word every day. We need to build on the strengths of our students while simultaneously challenging them to stretch themselves to do hard stuff. 

2. Give them opportunities to lead and have responsibilities.

I love this quote from Booker T Washington...
“Few things can help an individual more than to place responsibility on him, and to let him know that you trust him.” -Booker T. Washington
What are ways you can give a student responsibility and demonstrate your trust in him or her? 

3. Listen to your students and respect their voice, background, and culture.

We need to be very careful about placing judgments on students because of our differences. Instead, we need to listen with caring and curious hearts. We need to recognize we're not there to rescue, fix, or determine their future. We're there to help, support, and influence them as they discover the story they want to create with their lives.

4. View mistakes as learning opportunities.

When we view mistakes as learning opportunities, we are far less likely to sort students or determine what's possible for them based on how they show up right now. Many highly accomplished people have leveraged their challenges, failures, and shortcomings to do amazing things in life. Maybe your student will be one of those stories. And your belief in them can make the difference.

5. Never crush a child's dream.

Yeah, we all know the odds of making it to the NBA are very slim. But my job as an educator is not to remind kids of what they can't do. Encourage their dreams. But at the same time, hold them accountable to the value of other things along the journey too. NBA players need to be coachable, they need to be learners, and they need to solve problems and use their thinking skills. So good news...my classroom can help you get ready for the NBA!

What other tips do you have for seeing students as possibilities? I want to hear from you. Leave a comment below or respond on Facebook or Twitter.

Friday, July 12, 2019

8 Things That Influence Who You're Becoming


I was taught as a kid that the things that you put into your mind would have an influence on who you are and who you are becoming. Garbage in, garbage out. How you fill your cup will determine what spills over in your life. 

Actually, at the time, I remember thinking some of this was just to keep me from listening to the "wrong" type of music in my teen years. 

I think my understanding of the concept was over simplified and more focused on what I should not do. But it has just as much to do with what we should do.

The Bible puts it this way...

Above all else, guard your heart,
for everything you do flows from it.
Keep your mouth free of perversity;
keep corrupt talk far from your lips.
Let your eyes look straight ahead;
fix your gaze directly before you.
Give careful thought to the paths for your feet
and be steadfast in all your ways.
Do not turn to the right or the left;
keep your foot from evil.
Proverbs 4:23-27


Now I understa
nd more clearly the truth of this. We really do become what we think about about. The things that we focus on become more visible to us, more evident, in every area of life. It becomes our lens. And that influences our behavior.

When our family bought a Chevy Malibu a few years ago, all of the sudden I noticed how many Chevy Malibus were on the road. I had never noticed before, but these cars were everywhere. 

When a student or parent says to me, "There's so much drama in high school" I find it interesting because I know others who haven't experienced all of that drama. They see social conflict everywhere because it's the paradigm they engage with. Others mostly avoid the drama, because they focus their attention on other things.

Tony Robbins has described it this way, "Where your focus goes, energy flows." You move in the direction of the things you focus on. Your energy goes toward those things.

When you practice gratitude, it's amazing how you will notice more things to be grateful for. I believe you actually start to have more things to be grateful for. Good things come to people who believe the best and expect the best.

Les Brown said it simply, "What you think about, you bring about."

Below are 8 things that will influence your growth and who you are becoming. We often think this is the type of advice our students need, and for sure they need to hear this message. But I think we all need to reflect on these things. Everyone needs this message.

How are we spending our time? What are we putting into our minds, rehearsing in our minds, and how can we ensure that it is leading us where we want to go? The patterns of our mind are powerful. They can empower us or defeat us.

The things we think about influence our effectiveness in every area of life. If you want to be a more effective educator, friend, spouse, or neighbor, think about how you are being intentional with these things.

8 Things That Influence Who You're Becoming
1. What you watch
2. What you listen to
3. What you read
4. What you believe
5. How you spend your time
6. Who you spend your time with
7. The things you say to yourself
8. The thoughts you choose to accept

What would you add to this list? What stands out to you on this list? Leave a comment below or respond on Twitter or Facebook. I'd love to hear what you think.

Tuesday, June 11, 2019

What You Do Matters


How important are bus drivers? Our kids' safety is in their hands. They are the first point of contact in the morning and help set the tone for the day. Bus drivers make a difference. And so do cooks. And custodians. And everyone else who gives so much to the life of a school.

I was speaking last week at the Cypress-Fairbanks Rigor, Relevance, and Relationships Leadership conference in Houston. It was a great event, and I enjoyed making some wonderful connections with educators there.

One of the people I met shared some valuable wisdom with me. The conference provided a shuttle to and from the hotel, and my driver's name was Tammy.

She drives a school bus for the district, but she's not just a regular school bus driver. She substitutes for all the bus routes in the Cy-Fair district (one of the largest in Texas) wherever she's needed.

I can't imagine how difficult that must be to drive a different group of kids every day, on a different school bus, in city traffic, with your back turned to them. That takes a special skill set!

Tammy is amazing! I was inspired by her commitment and her kindness. I asked her how she handles working with so many different kids while navigating unfamiliar routes.

I'm paraphrasing what Tammy said...and then adding a few of my thoughts too. She shared great advice and encouragement!

1. "They can tell I enjoy them and love them. And that makes all the difference."

When kids know you care about them and accept them, you'll bring out the best in them. The quickest way to change another person's behavior is to change your behavior towards them. Every kid wants to feel like they are easy to love.

2. "When I ask them to do something, I address them as sir or m'am. And when they follow through, I say thank you."

Kids are going to make mistakes. But if you make it a point to enjoy being with them, and treat them with great respect and care, there is almost no mistake you can't correct. They'll be far more open to your feedback when they feel that you have the highest respect for them.

3. "When those middle school students realize they can't get under my skin, I have them right where I want them."

The kids are going to test you and see how you respond. If it's with anger or frustration, the situation is likely to escalate. If you are firm, polite, and also calm and caring, you'll get a much better result. Let them know you're in their corner even when you're correcting them.

4. "I keep doing this because they need me."

Tammy explained she had thought about retiring, but I could tell she also felt great satisfaction and purpose in what she's doing. She sees purpose and contribution in what she does. She's making things better with each interaction she has.

5. "I can tell you put your heart and soul into what you do."

She said that to me. I was so honored and humbled. She gave me a big hug when she dropped me off at the airport. And I'm not even that much of a hugger. She encouraged me and affirmed me and added value to me.

Who makes the difference in your school?

Every person who works in a school makes a difference. Every person contributes to the culture of the school. 

What if everyone in your school gave as generously as Tammy to love and support the kids and the adults in the school? What if we all showed a little more care and appreciation for every person in every interaction? That's how you build a strong school culture.

Who is someone who inspires you? How are you giving generously to others? Leave a comment below or respond on Facebook or Twitter. I would love to hear from you.

Friday, April 19, 2019

The Importance of Emotions in Learning




Earlier this month, Dave Burgess shared a great tweet of a slide from Amy Fast's presentation at What Great Educators Do Differently in Houston.
It's true. It's so important to do the emotional work, your emotional work to connect and care and empathize, because it influences the emotions of everyone around you. It influences others. 

How important are emotions? Emotions are "energy in motion." Our emotions are always moving us toward something or away from something. We don't always have to choose to follow those emotions, but they are powerful. Just understand that when a student or colleague is stuck in a performance rut, there is nearly always an emotional component to that.

Most people want to succeed and do well, right? They didn't wake up in the morning wanting to fail. But sometimes they lose their way. At some point, their thoughts, beliefs, or feelings start getting in the way. Their words and actions are impacted. They allow the obstacles to weigh them down or stall their progress.

We need to create positive emotions in our classrooms and in our schools toward each other, toward learning, and toward making a difference. We need to support each other and believe in each other and never give up on each other. A positive learning environment is a positive emotional environment.

How often are there moments in your school that bring great joy, hope, and purpose? Those moments help create a heightened state of emotion. A peak state of emotion leads to a greater sense of motivation.

Think about it...
When you are laughing, smiling, encouraging, connecting, complimenting, progressing, and succeeding, you will have more energy, enthusiasm, effort, excitement, enjoyment, engagement and more. 

And conversely...
When you are frowning, criticizing, isolating, blaming, or complaining, you'll reap what you sow with that too. You'll have less energy. You'll be more tired. You'll be less likely to take a risk or do something great.

If you want to increase learning and performance, create an environment that provides for positive emotional support and growth. Create a positive environment. Create an uplifting environment, a fun environment. Bring your best energy.

Be intentional to create opportunities for students and colleagues to have more positive emotions. When the emotional environment improves, everyone has a better chance to change and grow and experience more powerful learning and connection.

What are ways you create an positive emotional environment in your classroom or school?

How do you set the tone each day for connection and care?

What behaviors need to be addressed that are damaging the emotional environment?

I want to hear from you. Leave a comment below or respond on Facebook or Twitter. Thanks for all you do to bring your positive vibes each and every day!

Friday, November 30, 2018

11 Helpful Phrases for Disarming Conflict


It's inevitable. Sooner or later there will be conflict. People will have differences. Disagreements will erupt. Mistakes will be made. Stuff happens.

But we can sharpen our skills to be ready when unhealthy conflict begins to rise. And we can use our tools to keep dialogue open and productive. Disagreements don't have to turn destructive. 

A difference of opinion doesn't haven't to escalate into a damaged relationship. The phrases I share below have worked well for me, for the most part. Tone of voice and body language are critically important too.

It doesn't matter if the conflict is with a student, a colleague, or a parent, it's so important to listen carefully and let the other person know you are listening carefully. 

Listen carefully and practice empathy. Try to fully understand where the other person is coming from.

Here are 11 phrases that might be helpful...

1. "Let's work together to solve this."

All of the problem-solving to address an issue shouldn't come from one side or the other. It's not me vs. you. It's us vs. the problem.

2. "I may be wrong. I frequently am. Let's look at the facts."

Our natural tendency is to become defensive when someone challenges us. Take a tentative stance at the start. That shows you're open to listening.

3. "If I'm wrong I want to correct it and make it right. I may be in error."

If you start to defend your position right away you set yourself in opposition to the other side. When we set ourselves in opposition to another, it's their instinct to cling to their ideas and defend them whether there is truly any merit to them or not.

4. "Let me see if I got that."

Or "Let me see if I understand you correctly?" Listen actively. Acknowledge what the other person is saying. Instead of defending or explaining, start by paraphrasing. Repeat what they've said to ensure that you're getting the right meaning. Ask clarifying questions. It makes the other person feel heard. It shows you are listening.

5. "What's your biggest concern?"

Sometimes when people get upset they vent about all sorts of things that may be related and may not be related. This question helps focus on what the real issue is.

6. "How are you feeling about that?"

Again this question is acknowledging that there are strong feelings as a result of the situation. It's good to validate the feelings someone is having. It doesn't mean you agree with what needs to happen, but you are trying to understand how they feel. 

7. "What would you like to see happen? What would make you happy?"

Sometimes when I ask this question after I've listened carefully for a time, the person will say they don't really want anything to happen. They just wanted to express their frustration. And sometimes there are specific requests. This question get possible next steps out on the table. 

8. "Is it possible that we could...?"

Or "What if..." Help introduce new possibilities to the situation. In emotionally charged situations, people often get locked into seeing things from only one perspective. We're looking for a creative solution that is win/win.

9. "I'm willing to discuss this as long as needed until we're both satisfied how it's resolved."

I love to say this when I can tell things are really heated. It immediately says to the other person that I'm not going to be your opponent in this discussion. I'm not going to allow this to be an argument. It almost always diffuses the situation.

10. "Let me think about this some more. Let's try again later."

Sometimes, even when I've tried to maintain dialogue and approach the problem with as much diplomacy as possible, we still can't seem to either deescalate or find acceptable solutions. Then it's time to say let's both think about it some more and try again later.

11. "Do you feel like the situation's been handled fairly?"

It's very rewarding when a conversation that could be angry and awful ends up being successful. It actually builds a stronger relationship. Conflict can make us stronger. Sometimes I will even ask if the other person feels it's been handled fairly. If they can't say yes, then maybe we need to talk some more.

Don't allow yourself to become an opponent in the conversation. If people sense that you are defensive, they will set themselves in opposition to you. They will cling to their ideas and defend them no matter what. Even if there isn't merit to the concern, they will fight for their point of view. They won't care about what's right. They'll only care about being right. They'll defend the most ridiculous claims and blunders simply because they view you as an opponent.

And conversely, if you truly listen and avoid becoming an opponent, people are far more likely to admit errors of their own. If they are handled gently and respectfully, they will be more open to listening to your perspective too. But make sure they've had plenty of opportunities to be heard before you expect them to hear your point of view.

Do you have other ideas for disarming conflict? What's been your experience with handling conflict successfully? I'd like to hear from you. Leave a comment below or respond on Twitter or Facebook.

Friday, October 5, 2018

When Student Behavior Is Like Looking in the Mirror



I've been thinking quite a bit lately about negative student behaviors and how we respond effectively. 

Here are five ideas that have been on my mind...

1. Judge behaviors, not intentions.

It can be really easy to become judgmental about negative student behavior, especially when it's repetitive. It's always appropriate to be corrective about non-learning behaviors, but it isn't right to place ourselves in a position of greater worth than the student. We might think, I would never do that. It's like we think we're superior in some way. And then we make generalizations about their motives based on the behavior. We act as if we know what's going on in the student's heart. 

That's the type of judgment that causes resentment and steals dignity. Judgement isn't always a bad thing. We actually know having good judgement is a good thing. That's how we know when something is right or wrong. But relationships get crazy when we start to judge motives. That's not ours to judge. Judge behaviors. They are observable and there are standards that must be held. Don't judge intentions. We can never know another person's heart.

2. We make mistakes too, just like our students.

Every negative behavior a student exhibits is probably closely resembling a negative behavior I've exhibited in my own life at one time or another. If I'm really honest with myself, it's probably like I'm looking in the mirror. I may not have done that exact thing to the degree that it was done, but I've struggled with that issue at some point and acted in a similar manner. There are only so many categories of mistakes, and I'm pretty sure I've covered them all at one time or another.

3. Correct the issue and preserve the relationship.

Number two is really important because it reminds me to have empathy, to be understanding, and to work with a student through the issue instead of towering over them and being iron-fisted about the issue. We want to correct the issue and preserve the relationship. We need to walk through this with the student.

4. Are there certain student behaviors that really push my buttons more than others?

The things that push my buttons the most might be the things that I actually struggle with the most. It's ironic, but often we are less forgiving and less patient with the behaviors that are most like the ones we struggle with. Think about an issue that is a struggle for you. Are you especially hard on students when they make a mistake in this area? Maybe not if they make the mistake in the same way you do. But if they make it in a different way or to a greater degree, look out. It might push all your buttons.

5. Change the environment to help the child change his or her own behavior.

When students show up poorly and have behaviors that are destructive, I need to also look at the environmental factors at play. If I was in the same environment as the student, might I also act in this way? What can be changed about the environment to help the student make different choices? That does not relieve the student of responsibility or accountability for bad decisions, but I don't want to just enforce accountability. I want to help create conditions so the student will succeed next time.

I think we could all stand to be a little more patient with our students. Heck, sometimes we need to be a little more patient with ourselves too. Mistakes are opportunities to learn more about who we are and to reflect and become stronger, more caring people overall.

I would love to hear your thoughts as always. What's on your mind after reading this post? Leave a comment below or respond on Twitter or Facebook.

Friday, July 27, 2018

What Story Are You Telling Yourself?


When you think about your students, what stories are you telling yourself about them? I've been guilty of buying into limiting stories about who they are, where they come from, or what they're capable of.

Of course, I care about all of our kids and strive to treat them all with dignity and respect. But it's easy to see them a certain way if I'm not careful. It's easy to make judgments. There are subtle thoughts and feelings. I might believe a story that casts some as most likely to succeed and others as at-risk or some other label.

It's almost effortless to impose our stories on them or accept the limiting stories others believe about them without a question.

They don't have a chance.

They're victims of their environment.

They don't have the right parents, the right influences, the right resources. 

They have an IEP. 

They're low functioning.

They're a behavior problem.

They're lazy.

They don't care about school.

They'll never make it in college.

We can easily make all kinds of assumptions even without thinking. 

I've seen on Twitter recently the idea that we shouldn't judge a student by the chapter of their story we walk in on. That is a powerful thought. So true! We all know people who've had difficult back stories who were probably judged as incapable or unlikely to succeed.

And yet, they made it.

Some famous examples include Albert Einstein, Oprah Winfrey, J.K. Rowling, Walt Disney, Abraham Lincoln and many others. Not only did they make, they became world changers.

I'm gonna try harder to never tell myself a story about a kid that says they can't because of where they live, what kind of home they come from, the trauma they've experienced, or anything else that limits their possibilities.

Things that have been true in the past don't have to be true for the future. Alan Cohen writes "our history is not our destiny."

As educators, we cannot buy into the idea that because a kid comes from the wrong side of the tracks, lacks resources, or has a difficult home environment they have limited capacity.

As I wrote in Future Driven
Treat all of your students like future world changers. I know there are some who are difficult, disrespectful, and disengaged. But don't let that place limits on what they might accomplish someday. Believe in their possibilities and build on their strengths.
Kids can overcome any obstacle placed in their way. Don't believe it? How can you know what might be possible with effort, enthusiasm, and continuous learning? 

And when no one else in the world is seeing a kid for the genius of what's inside them, it's time for educators to step up and be the ones who find that spark. 

No limits. No excuses.

What story are you telling yourself? What story are you believing about yourself? What story are you believing about your students?

The culture on the inside of your school must be stronger than the culture on the outside. There are so many outside voices telling kids what they can't do, and it's no wonder that kids start to believe it.

Every school needs every adult who works there to believe in the possibilities of their students, who will push them to greatness every day, who show them how to reach higher and go further. They may have limits crashing down on them from the external realities they live with, but we can help unleash the greatness they have within them. We can help them overcome and break through the limits.

What are specific ways we can help students realize they have greatness within? How can we unleash the potential they have to pursue their unlimited capacity? I want to hear from you. Leave a comment below or respond on Facebook or Twitter.

Friday, July 20, 2018

5 Tips for Building Great Relationships with Students


Relationships are essential to learning. Kids connect more to learning when they feel more connection to their teacher. A great classroom environment begins by building great relationships. 

So how do you build great relationships with your students? Here are 5 tips I promise will make your relationships stronger. 

What if everyone in your school tried to get a little better at these five things every day? Wow! That would be an amazing school culture.

1. Connect with your students.

Learn your students' names...on the first day. Greet them at the door. Make eye contact. Smile. Ask them questions. Ask them their opinion about a movie or type of music or your teaching. Joke with them. Offer fist bumps and high fives. Know at least two things about each student that have nothing to do with school. 

2. Invest in your students.

Believe in your students. Look for opportunities to affirm their strengths. Build them up. Show your approval. You will have far more influence if they know you're in their corner. Plant seeds in their mind of the great things they will do in their future. Treat them like future world changers. "You're going places. You're going to do great things." Then point out how their incredible strengths will take them far.

3. Personalize learning for your students.

Meet students where they are. Get to know their passions and look for opportunities to connect learning to those interests. Provide experiences that allow individual strengths and personality to shine. Place responsibility on your students and let them know you trust them. Never teach down to your students. Teach them in ways that empower them as learners. 
  • How often do your students have input on how they will learn?
  • How often do your students have input on what they will learn?
  • Are your students given opportunities to lead conversations?
  • Are your classroom goals developed by the teacher alone or in partnership with students?
  • Do your students have some time to pursue their own goals?
  • How often do you ask your students for feedback on their experience in your classroom?

4. Give time and attention to your students.

Notice when a student is having a bad day. Offer encouragement. Make eye contact. Stop and really listen. There are so many people and things clamoring for your attention. To give your attention to something is an amazing gift. Too often we make our plans a higher priority than our purpose. Our purpose might be to connect with our students, but what about our plans for today? Can we let go of those for a couple of minutes?

You can also give time and attention by making that positive phone call home, writing that note of encouragement, or attending that ballgame or concert after school.

5. Forgive your students.

Every kid deserves a fresh start in your classroom every day. Time spent holding onto yesterday means less time moving forward today. Forgiveness protects the relationship. It allows you to set aside those frustrating moments with a kid and believe today can be better. It's part of being able to enjoy your students...all of them. They're kids and they're not always going to show up well in your classroom. If you enjoy them and take delight in them, even with their imperfections, you'll feel better about yourself and enjoy teaching far more.

I think we can all continue to grow in our ability to build stronger relationships. What ideas do you have for building relationships in your classroom or school? How will you grow stronger in this area? Leave a comment below or respond on Facebook or Twitter. I look forward to hearing from you.

Wednesday, June 20, 2018

Is Positivity an Excuse for Silencing Opposing Viewpoints?



There's been some push back recently on Twitter against the whole idea of positive attitude as a good thing. It gave me some things to think about, because in general, I've found a positive mindset to be a source of strength in my life. I've even written several posts about positive thinking, including this one:

10 Thoughts On Positive Attitude to Share With Your Team

A positive school is built on positive moments. It doesn't just happen by accident. Every interaction counts. It takes a concerted effort on the part of everyone to create an environment that is awesome. So what are some things everyone should know to be more positive in their own mindset and help contribute to that positive environment we all want?
How could someone not be in favor of having a positive outlook? I was curious and a little puzzled by some of the responses I've seen to the idea of having a positive attitude. I wanted to know more.

So here are some of the arguments I've seen. Keep in mind I'm doing my best to synthesize, so if you're in the anti-positive thinking camp, let me know if I'm missing the point.

1. Calls for a positive attitude are one way the dominant culture silences critics and those with opposing viewpoints. By asking me to have a positive attitude, you are refusing to acknowledge my experience and my suffering. I'm not allowed to speak my mind or share my experience without being labeled a negative person.

2. Positive thinking is not the solution to mental health issues. To the contrary, it's part of the mental health crisis. It's no longer okay to feel negative emotions like sadness, fear, isolation, hopelessness, or anger. If you feel those emotions, you're not being positive, and that's not okay.  The pressure to feel positive all the time is too much, and so when I don't, I feel further devalued and unable to measure up.

3. Sharing positive thoughts is empty of meaning. It's not doing the real work of challenging injustice or working to understand those who are oppressed or those who are suffering. Instead of sharing something "positive," share something that demands justice or calls out oppressive forces. In other words, raise some hell to demand change. That's doing something positive.

I think those are some really good reasons to push back against positive thinking, if you define and understand being positive in a certain way. I think there are some nuances to the idea of being positive that are important for the idea to work, otherwise it's just a thought that we should all be happy all the time, and that's just not helpful.

Here's how I would respond to the three concerns about positive thinking.

1. Being positive doesn't mean everyone has to be agreeable and have the same opinions. But it does mean we express our opinions in ways that are productive and helpful. In a school, leaders need to encourage productive conflict and invite critical dialogue. I want people around me to push my thinking and challenge my ideas. That's how we get better. 

But I'm guessing...in some cases, leaders are silencing voices who are simply expressing a different viewpoint and using positive attitude as the reason. Either you agree with me or you obviously don't have a positive attitude? It's one or the other. That type of thinking is not effective.

2. Being positive doesn't mean you're happy all the time. I think believing you should be happy all the time does result in complications to mental health. We need to feel all our feelings, the positive and negative ones. The truth is none of our feeling are truly negative. They're not bad. They're just feelings. They come and go. And as humans, all of them are legitimate. Being positive is the ability to experience the array of human emotions and respond to them in ways that are helpful. 

In response to every emotion, we have the choice in what we do with it. How do we hold that emotion in our mind and how do we think about it? Do we listen to what our emotions tell us and let them take us down whatever path they choose? Or, do we choose the path for our emotions? Do we point them in a direction we want them to go? We're not repressing them or denying them. It's important to fully acknowledge how we feel, but then choose to use that emotion as fuel to go in some positive direction in life. I'm going to use this pain or sorrow for good in this certain way.

Of course, this is always a process. There are times I do not handle my emotions in productive ways. And that results in strain on my relationships or sticky situations as a leader. I've often had to apologize for times I allowed my emotions to choose the path.

3. Sharing positive thoughts are empty of meaning if they are empty of meaning. But they don't have to be. In fact, the person who can communicate difficult, hard truths in a positive way is a wise person. There is wisdom and strength in communicating a difficult message in a way that doesn't offend or alienate. That's making an effort to have dialogue and not a shouting match. I see no benefit to a shouting match. Neither side is really listening. Nothing productive is resulting from this exchange.

And yet, that is how most people seem to be handling conversations these days in regard to our most pressing issues. It's evident all over social media. There is no dialogue. There is no civility. Each side hurls insults, snide remarks, insulting labels, and believes they have the moral high ground. Our way is the right way!!!

It makes me sad when I see educators fall into this same type of behavior. Unfortunately, I've noticed more destructive posts like this recently from educators. We have an obligation to set a good example for our students every day in our classrooms, and also on social media. We have an obligation to do our very best, all the time, to be respectful and positive with our words and actions.

At the same time, it's never okay to silence an opposing viewpoint on the grounds that the person needs to be positive. It's okay to ask someone to communicate respectfully. But it's not okay to silence someone who disagrees.

Let me know your thoughts on all of this. Leave a comment below or respond on Facebook or Twitter. I always enjoy hearing from you.